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Total executed Jobs
negro9719: Used Zammad version: 5.3.1 Zammad 5.3.x is terribly outdated. Please upgrade your installation before doing anything else.
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We know. We have the upgrade planned after the summer brake. Besides that, is there any way to monitor total jobs executed by Zammad? 5.3.1 or 6.3.1 which is the one we are aiming for.
View ArticleZammad installation using docker and adding SSL
Infos: Used Zammad version: 3.8 Used Zammad installation type: docker-compose Operating system: Ubuntu Browser + version: Chrome/Edge Expected behavior: I have installed Zammad using the official...
View ArticleCant decrypt incoming Mail if on bcc
Infos: Used Zammad version: 6.3.1-1721734504.b6ba68bf.focal Used Zammad installation type: package Operating system: Linux 20.04 Browser + version: Firefox and Chrome Expected behavior: Decryption of...
View ArticleIs there any way to limit the scope of the import from another helpdesk...
We are currently looking into Zammad as a potential replacement for a existing ticketing system and are interested in importing the tickets from the old system, however we don’t want to bring...
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Is there any way to limit the scope of the import from another helpdesk...
No. As our documentation states ( Migrating to Zammad — Zammad System Documentation documentation ) Remove the data in your source if you can or drop them afterwards in Zammad.
View ArticleUpdate 6.0.0 -> 6.1.0 issues errors: Immediate fix required or can it...
Hi @fthommen. How does your db/migrate/20230726082734_smime_meta_information_table.rb look like? Sounds strange.
View ArticleZammad installation using docker and adding SSL
for the ssl ? maybe you should through the conf to the container; or change it in the container and restart container . last month i deploy zammad by using the docker-compose,may you can read it ;...
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Add new view after zammad
Infos: Used Zammad version: 6.3.1-38 Used Zammad installation type: docker-compose Operating system: ubuntu20.04 Browser + version: Mozilla/5.0 (Windows NT 10.0; Win64; x64) Expected behavior: when we...
View ArticleZammad installation using docker and adding SSL
The problem comes when I try to add the new conf to zammad-nginx container. Its data is separate from the host and its temporary. Also the .conf has path to the certificates. I am having issues with...
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Zammad installation using docker and adding SSL
you means you add the ssl cert to container; and you can’t use the url with the https? do you check the setting for fqdn and https . In the setting for system ;
View ArticleUpgrade from 6.2.0 to 6.3.1 not working
Infos: Used Zammad version: 6.2.0-1707987827.798dd740.focal Used Zammad installation type: docker Operating system: Ubuntu 20.04.6 Browser + version: Expected behavior: Zammad Update to newest Version...
View ArticleIncorrect login name being populated for certain LDAP user
Infos: Used Zammad version: 6.0 Used Zammad installation type: (source, package, docker-compose, …) package Operating system: Debian 10.10 Browser + version: Chrome, Edge, Firefox, private windows, to...
View ArticleOAuth support for the notification email
Hi, We use currently a Google account for the notifications, but support of this feature is going down, if there is no OAuth available and we will need to use local server for the time being. I would...
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List all tickets of a user
this seems like a workaround. i dont want to do this in search, because it would impact the performance. how can i do it in the “users profile”: hekuran: hekuran: i think doing it there would make...
View ArticleEmails that could not be processed:
Infos: Used Zammad version: 6.3.1-1722948970.e504ff79.jammy Used Zammad installation type: package Operating system: Ubuntu 22.04.4 LTS Browser + version: n/a Expected behavior: Process email normally...
View ArticleEmail Notification channel must implement OAuth authentication
Hi, We use currently a Google account for the notifications, but support of this feature is going down, if there is no OAuth available and we will need to use local server for the time being. I would...
View ArticleZammad installation using docker and adding SSL
The idea of docker containers is, that you cannot easily change data inside it. E.g. configuration files. That’s not how it’s supposed to be used.
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Incorrect login name being populated for certain LDAP user
eavenhuang: Used Zammad version: 6.0 Zammad 6.0 is outdqated. Current stable is 6.3.1 which is a security release.
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