Support for choosing between text/plain and HTML emails
We have recently started to use zammad, sending e-mails in plain text would be nice to have! Another thing that may or may not be related is the viewing of mails and notes in the zammad ticket, there...
View ArticleSupport for choosing between text/plain and HTML emails
Please don’t mix topics. I understand that this technically may be close to each other, but still is a different feature request.
View ArticleUpdate 6.0.0 -> 6.1.0 issues errors: Immediate fix required or can it...
hi @fliebe92 It’s # Copyright (C) 2012-2023 Zammad Foundation, https://zammad-foundation.org/ class SMIMEMetaInformationTable < ActiveRecord::Migration[6.1] def change # return if it's a new setup...
View ArticleIncorrect login name being populated for certain LDAP user
Is there instruction to upgrade from 6.0 to this stable 6.3.1?
View ArticleIncorrect login name being populated for certain LDAP user
The documentation has you covered: https://docs.zammad.org/en/latest/install/update.html
View ArticleZendesk Migration Incomplete
Sorry for the wait on my response; I have a lot of projects going on. Even after adjusting and tuning for best performance and database connectivity, it always stops at exactly 8000 tickets processed.
View ArticleUpdate 6.0.0 -> 6.1.0 issues errors: Immediate fix required or can it...
Hi @fthommen. I guess your database table is missing the other index modulus as well.
View ArticleDeletion of organizations
Used Zammad version: 6.3.1-1722948970.e504ff79.bookworm Used Zammad installation type: (source, package, docker-compose, …) package Operating system: Debian 12 Browser + version: Firefox 128.0.3...
View ArticleView Plain text of e-mails
All mails and notes appear with interpretation and linkifying of urls and hostnames in the ticket, which can be undesirable in some cases. It is possible to download the raw .eml file of the mail sent...
View ArticleList all tickets of a user
As of now Zammad is hard limited to 50 search results. Less yes, but not more. This will change in the new tech stack which is coming when it’s ready.
View ArticleClik here to view.
Support for choosing between text/plain and HTML emails
Hi, what about this FR: Support for choosing between text/plain and HTML emails Feature requests As mentioned in the following issue, it would be nice if you could choose between text/plain and HTML...
View ArticleView Plain text of e-mails
Please reduce your feature request to what’s not included in Support for choosing between text/plain and HTML emails Or I’ll have to merge it as a duplicate, because duplicate requests are not helping...
View ArticleDeletion of organizations
Why is updating not an option if you are going to re-import them anyway…?
View ArticleDeletion of organizations
I do not need all imported organizations, reimport contains only a part !
View ArticleView Plain text of e-mails
I think this feature request is completely independent from the implementation of that ticket, because my request is purely about viewing e-mails and notes, not about sending. E-mails are often sent...
View ArticleList all tickets of a user
Well i saw a lot of github issues/PRs that editing /opt/zammad/app/assets/javascripts/app/controllers/search.coffee gave them 200 successfully easily… So, you mean, as of right now that cant be...
View ArticleList all tickets of a user
I am not going to encourage editing source code files of Zammad, sorry. If you’re changing files, you’ll need zammad run rake assets:precompile and thus node though.
View ArticleList all tickets of a user
ohhhhh i thought its just a config type of thing. nah i am not going to recompile it… but trust me it is very important to see all tickets, based on our WFM department. So i really hope you guys do...
View ArticleClik here to view.
List all tickets of a user
hekuran: So i really hope you guys do this, and really fast…the paging option seemed very nice and efficient… Trust me, nobody is going through 2000+ search results. If they do, they have a lot of...
View ArticleConfigure automatic email notification
Is there a way to configure the automatic notification email once a new ticket is created? I mean, providing a template text similar to that placed into a trigger, but obviously directed to the...
View Article