Clik here to view.
Notification e-mail alias with Microsoft 365 mailbox
I think exchange overrides the sender and ignores aliases: Kernel Data Recovery Blog – 13 Jan 23 How to Send Email from Alias in Microsoft 365? Learn how to enable and send email from Alias in Office...
View ArticleSSO requires initial sign in
After some more digging and testing, I started to question DNS resolution. I though it would resolve properly, being the FQDN was already an Alias for the A record. Updated DNS, swapping the FQDN from...
View ArticleCSRF Error on Login
Okay I found the solution. In HAProxy backend for the server that is affected you set: send-proxy In the “Per server pass thru” box under Advanced Settings. Then in your Apache site config you have to...
View ArticleClik here to view.
Creating Read-Only Customer Roles in Zammad 6.1.x for Specific Organizations
Infos: Used Zammad version: 6.1.x Used Zammad installation type: docker-compose Operating system: [Indica tu sistema operativo] Browser + version: All browsers / Mobile versions Expected behavior: I...
View ArticleClik here to view.
Zammad railsserver performance
I am running zammad on a docker container with the following host specs RAM: 126GB DISK: 1.8T Memory usage for the railserver continuously increases, even though no users are using it What...
View ArticleNotification e-mail alias with Microsoft 365 mailbox
I want to get notification from system e-mail alias “helpdesk.noreply@domain.com”. I want any replies to “helpdesk.noreply@domain.com” going nowhere. I do not want anybody to reply on...
View ArticleNotification e-mail alias with Microsoft 365 mailbox
I discovered this setting yesterday and activated it. So far it does nothing for sending mail via SMTP.
View ArticleNotification e-mail alias with Microsoft 365 mailbox
This is from Notification E-mail Header: From: Contoso IT HelpDesk helpdesk.noreply@domain.com To: user@domain.com Return-Path: helpdesk@domain.com My Outlook (same domain and Exchange tenant as...
View ArticleNotification e-mail alias with Microsoft 365 mailbox
Basically, workaround in my case is possible: I do not need to send notifications outside my domain. Helpdesk works only for doamin.com users. Microsoft allows to send e-mails from “false”...
View ArticleSupport for choosing between text/plain and HTML emails
Dear @Mirtaaa, It appears you wrote an answer that you would not implement this feature as other things are more important for your business. I understand that. However, it seems there is a...
View ArticleTicket creation
Infos: Used Zammad version: Used Zammad installation type: (source, package, docker-compose, …) Operating system: Browser + version: Expected behavior: In our org we only use web based ticket creation...
View ArticleDebian package updates very often
Zammad has to main branches: develop (alpha, non stable) and stable The vast majority of commits and thus “updates” go to Zammads develop branch. However, if there’s small bug fixes that very little...
View ArticleDebian package updates very often
Hi Thanks, I can see how hotfixes generating new packages could be helpful. Is it normal to have 3 new packages in the same week?
View ArticleTicket state in email subject
I just had to look it up in our support instance. The feature request is not about the email headers but the possibility to have variables in the tickets title (and thus email subject). If I...
View ArticleDebian package updates very often
That can happen yes. Sometimes it’s none, one or even several daily. Nothing to be worried about.
View ArticleZammad railsserver performance
Thank you for your feedback we using version zammad -5.0.2-1
View ArticleZammad railsserver performance
Your version is terribly outdated. Zammad 6.2 is current. Please upgrade.
View ArticleClik here to view.
Problem with assigning Ticket-Owner; sometimes wrong link
Hi there, short update to this. I think, i know, why/where the error occures - but i’ve no idea, how to get around that. I’ve send a eMail from b.xxx@domain.tld to it-support@domain.tld. Our...
View Article