One zammad tables question
If you would like to get the whole picture, you need to dig into all the models Zammad does provide. app/models/ is your entry point then. You need to understand how Ruby on Rails is working with...
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Images (insterted to tickets) not shown in Zammad (after upgrade to 6.3)
datenschuft: Database -migration was done before zammad announced the migration Infos: so I wrote my own (2021_10) Hi @datenschuft, is there any chance you still have the code/documentation from your...
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Knowledge base categories displayed in wrong language
Just for the others as reference, it’s a bug you can find here: github.com/zammad/zammad Public Knowledge Base Bread crumbs unexpectly translated opened 02:31PM - 23 Apr 24 UTC MrGeneration bug...
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Images (insterted to tickets) not shown in Zammad (after upgrade to 6.3)
datenschuft: Database -migration was done before zammad announced the migration Infos: so I wrote my own (2021_10) Zammad Datenbankwechsel (MySQL zu Postgres) – www.unifox.at @t-shehab lookie lookie
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Images (insterted to tickets) not shown in Zammad (after upgrade to 6.3)
Oh wow, lol. I guess I missed the forest for the trees there.
View ArticleOrganization selection on new ticket
We are switching to zammad from an in-house support app. in that app, we kept track of time that was billable, and it was based on a customer selection(customer was the business not individuals). In...
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Error during update from 6.2 to 6.3
MrGeneration: You can try to run rm -rf /opt/zammad/node_modules/ Thanks for this hint. After removing node_modules, zammad run rake assets:precompile finishes successful again.
View ArticleError during update from 6.2 to 6.3
For those who struggle more, the following nuke may be required: rm -rf /opt/zammad/node_modules/ zammad run yarn cache clean zammad run rake assets:clobber zammad run rake assets:precompile
View ArticleError during update from 6.2 to 6.3
This works. Running zammad run rake assets:precompile after removing the folder throws a few warnings, but no errors. root@helpdesk:~# zammad run rake assets:precompile yarn install v1.22.19 [1/5]...
View ArticleSelecting the system language does not work.
thanks. But I already wrote that I did this.
View ArticleSelecting the system language does not work.
I did what you said. But the problem still persists. Information always comes in English. I made the necessary language settings. The system default language is Turkish. Admin profile language is...
View ArticleSelecting the system language does not work.
Let’s start with providing the template information of the template you’ve removed on your first post please. This is the minimum information I want to see provided by you: * Used Zammad version: *...
View ArticleLogin with one click
I use Zammad to support my customers. I have a web application. My customer is already logging in here. I refer my client to zammad. I don’t want it to log in here. Is such a scenario possible? The...
View ArticleSelecting the system language does not work.
Zammad version 6.3.0-1713857963.c5266fae.bookworm Used Zammad installation source: (source, package, …) DEB My OS: Debian 12 MyBrowser Chrome v 123.0.6312.123 (Resmi Derleme) (64 bit) Sürümü, and i am...
View ArticleLogin with one click
Zammad has several login providers it supports. Please have a look into the documentation. https://admin-docs.zammad.org/en/latest/settings/security/third-party.html
View ArticleSelecting the system language does not work.
Those files you’ve created, what’s their permissions and owner? ls -la on the affected directories would do.
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[LDAP integration] Merge existing users based on attribute
this problem always makes my head spin - I can say for sure that I don’t have a second user in AD using the same mail address. here again the exact procedure to trigger the problem. we create user A...
View ArticleImages (insterted to tickets) not shown in Zammad (after upgrade to 6.3)
Hi @rolfschmidt and the other core team members. Thanks a lot your script worked well. all images are visible again for other users: put zammad in maintenance mode run the script (after checking the...
View ArticlePower BI - Zammad
Holaa, saludos desde Colombia. Estoy integrando Zammad con Power BI, lamentablemente el API de Zammad solo me importa 100 filas con datos, y esto no es la totalidad de los datos que se necesitan y...
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Ticket attributes are missing in the print display
Title: Ticket attributes are missing in the print display What is your original issue/pain point you want to solve? Ticket attributes are not displayed on the print preview, therefore important...
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