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[Documentation] Firewall improvements
Feature requests are more than welcome to improve the documentation. You can find the relevant documentation here: GitHub GitHub - zammad/zammad-documentation: The system administrator...
View ArticlePaid assistance
Hi, My company would like to know if it is possible to request additional paid features and how to do it. Thank you
View ArticlePaid assistance
You can contact sales@zammad.com any time for custom developments and feature sponsoring if you want to. This directly benefits Zammad as product and secures it’s general development.
View Article[LDAP integration] Merge existing users based on attribute
well, guess zammad doesn’t do it based on the mail attribute. if the content there is different, e.g. because the data changed in AD, zammad will create another account and not updating the existing...
View Article[LDAP integration] Merge existing users based on attribute
Please provide your mapping. If applicable error messages from the production log would help as well.
View ArticleImages (insterted to tickets) not shown in Zammad (after upgrade to 6.3)
Hi @datenschuft , Can you give us some infos? How old is your system? What was the starting version of zammad? Did you migrate your database at some point? Maybe from MySQL to Postgres or to a...
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Images (insterted to tickets) not shown in Zammad (after upgrade to 6.3)
Hi rolfschmidt the system was installed in 2018_03 as Zammad Version 2.x with MySQL. and migrated many times to new Debian Versions (with Backup and Restore) and migrated from MySQL to PostgreSQL....
View ArticleAPI for triggers, core workflow and schedulers
Hi, I would like to know if there are APIs available regarding Triggers, Core Workflow and Schedulers. I don’t seem to have found anything about it in the documentation.
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[LDAP integration] Merge existing users based on attribute
we’re mapping: givenname → firstname sn → lastname mail → email samaccountname → login can’t provide a production log right now as we’ve build a workflow around zammad to prevent this in the first...
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Email address not always filled out
Infos: Used Zammad version: 6.3 (but also in 6.2) Used Zammad installation type: Package Operating system: Debian 12 Browser + version: Any Expected behavior: When you click on ‘reply’ on an article,...
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Images (insterted to tickets) not shown in Zammad (after upgrade to 6.3)
Hi @datenschuft , I prepared some advice for you, please check this: github.com/zammad/zammad Images (insterted to tickets) not shown in Zammad (after upgrade to 6.3) opened 10:44AM - 23 Apr 24 UTC...
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[LDAP integration] Merge existing users based on attribute
justeverything: UnprocessableEntity ERROR Email address is already used for other user If you can’t reproduce it with the steps above I can also try to do so and provide some more logs. Can you safely...
View ArticleReplacing login and email of many users
In my organization, the domain is soon changing from pl.xxx.com to xxx.com. Is there any possibility to change the user’s logins and emails automatically?
View ArticleReplacing login and email of many users
With the api for example this should be possible. Write a script that fetches all users and in a for…each loop or something like that look for the domain to change, alter it via regex replace for...
View ArticleImages (insterted to tickets) not shown in Zammad (after upgrade to 6.3)
Hi @rolfschmidt Thanks. the Dry-RUN looks good. I used the following grep to verify the output of the DRY-Run; maybe this helps other users zammad run rails r fix_store_object_o_id_floats.rb | grep -v...
View ArticleLDAP group role mappings are not saved
@dominikklein do you have any idea, what could be wrong here?
View ArticleLDAP group role mappings are not saved
Difficult without debugging and any error in the console. So the situation is that you can select some roles, but it’s not present in the request or? Did you already test if it’s the same inside a...
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