Is there a way to change the sort order of states?
In Version 6.3 you can modify the states via the webinterace. At the moment it is not possible you need to work with rails to rename/create etc.
View ArticleIs there a way to change the sort order of states?
Thanks. I saw the issue Possibility to add custom ticket states · Issue #4862 · zammad/zammad · GitHub where we are introducing the capability of adding a new state via the Web interface. But looking...
View ArticleIs there a way to change the sort order of states?
You can only “custom sort” states by adjusting the name imho.They’re ordered alphabetically.
View Article[SOLVED] After restoring backup: CSRF token validation failed
Infos: Used Zammad version: 6.2.0-1711375558.ce1240f3.bookworm Used Zammad installation type: package Operating system: Debian 12 Browser + version: Firefox 124.0.2 A freshly installed virgin zammad...
View Article[SOLVED] After restoring backup: CSRF token validation failed
Solved it by adding RequestHeader set X_FORWARDED_PROTO 'https' RequestHeader set X-Forwarded-Ssl on to the vhost config. why isn’t is there by default?
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[SOLVED] After restoring backup: CSRF token validation failed
vasyugan: why isn’t is there by default? Because it isn’t always required to do it that way.
View ArticleDownload READ emails from Google email
Yes. That’s because you’re using an outdated Zammad version that’s affected by a bug that switches “keep messages on server” to “false” if you just click submit without changing the value. I suggest...
View ArticleDisable send test email to verify-external-smtp-sending@discard.zammad.org
Infos: Used Zammad version: 6.2 Used Zammad installation type: (source, package, docker-compose, …) Operating system: CentOS Browser + version: Firefox Expected behavior: If you set up e email adress...
View ArticleWhy do only agents get update messages and costumers not
Hi @gotschi. Please check out the documentation.
View ArticleDisable send test email to verify-external-smtp-sending@discard.zammad.org
Hi @Steven. AFAIK this is not possible.
View ArticleLDAP group role mappings are not saved
Hi there, any chance to get some help with this? Currently we are unable to use Zammad with this issue. Regards, Christian
View ArticleYour Ruby version is 3.1.3, but your Gemfile specified 2.7.4
Has anyone else encountered this problem ?
View ArticleDisable send test email to verify-external-smtp-sending@discard.zammad.org
You can learn more about why and privacy here: https://discard.zammad.org
View ArticleReplace Macros, Triggers and Scheduler with a combined workflow system
Look, what I’ve found: Merge Trigger and Scheduler (admin view) · Issue #808 · zammad/zammad (github.com)
View ArticleAdd "time event" to the conditions of a trigger
What is your original issue/pain point you want to solve? It’s very intuitive to choose an action type when creating an action based trigger. I expect the same for time event triggers. What is your...
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Integration with PlentyMarkets using an special TAB on ticket dashboard
Hello Noe Sierra-Romero We have already developed exactly what you are looking for. Contact @ecomsilio for more information https://forum.plentymarkets.com/t/crm-system-einrichten-aber-welches/752749/5
View ArticleIntegration with PlentyMarkets using an special TAB on ticket dashboard
Seems to be a german only forum (just as a heads up) and requires login.
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How to change Zammad logo on top-left corner?
How to change Zammad logo on top-left corner?
View ArticleSLA - Filter every escalated ticket
Infos: Used Zammad version: 6.2.0-1701867011.fdb4b0b7.jammy Used Zammad installation type: (source, package, docker-compose, …) package Operating system: Ubuntu Server 22.0.4 Browser + version:...
View ArticleIntegration with PlentyMarkets using an special TAB on ticket dashboard
Yes, that’s right, it’s the official Plentymarkets customer forum. As a Plentymarkets customer, the author should have access there.
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