Hide the Profiles from certain organizations
If you are fit in elasticsearch / postgresql, you could try to build a workaround with grafana. Install and connect it to your zammad and create organization-based accounts + dashboards and provide...
View ArticleeMail for every Notice, Comment or Action on a Ticket to Group eMail
Maybe create a user with agent full access to all groups and set the email address of the user to the mailinglist address you want to inform. Then login via switch to user in the Admin → User and...
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Token access section in admin profile is blank
It’s sounds like you found some way to create broken tokens: Maybe you can check your tokens and see if the database data looks similar to my test system: root> zammad run rails r "pp...
View ArticleSeparate admins from owners list
Title: What is your original issue/pain point you want to solve? Users in the Admin group are listed as potential owners in the drop down. Which are one or two concrete situations where this problem...
View ArticleSeparate admins from owners list
I don’t understand the issue. admins to not require ticket.agent permission or FULL permission on any group at all. This sounds more like a permission issue. It’s also no problem or shame to have...
View ArticlezAMMAD ldap isSUE
Used Zammad version: 6.2 Used Zammad installation type: pAKAGE Operating system: UBUNTU 20.04 Browser + version: MICROSOFT EDGE Expected behavior: while connecting with LDAP Integration. it should...
View ArticleeMail for every Notice, Comment or Action on a Ticket to Group eMail
Hi Rolf, dont know why, but get kicked off community! Creating an User and edit notification settings seems to do the job! Thanks! New trouble is, the user get inactive after a while and emails stop...
View ArticleeMail for every Notice, Comment or Action on a Ticket to Group eMail
Your account was removed because we were unable to send emails to the provided email address causing bounces.
View ArticlezAMMAD ldap isSUE
Your keyboard seems to be broken… The error you receive indicates that the hostname cannot be resolved.
View ArticlezAMMAD ldap isSUE
I have created the host name on LDAP Server with Admin Permission. Still the same
View ArticlezAMMAD ldap isSUE
I don’t understand what you’re trying to say. How in the world is Zammad, a different server / system, supposed to know about a hostname “you set up on a different machine” ?
View ArticleeMail for every Notice, Comment or Action on a Ticket to Group eMail
@MrGeneration can´t see any problem… get the info about Rolfs answer which helped much. This was the last mail i get. Asking me which kind of maills i am missig, because i cant see any at the...
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eMail for every Notice, Comment or Action on a Ticket to Group eMail
SkeeveKlah: Asking me which kind of maills i am missig, because i cant see any at the mailwall. Still using same account and forwarder again… i dont want to cause any trouble. Yeah sorry I discarded...
View ArticlezAMMAD ldap isSUE
I like to know about the issue All Zammad Integration of LDAP asks for Host Name and account username. Nothing more. Or is there proper Guide for that
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Token access section in admin profile is blank
To delete them would be effort too, because you have to replace them all. Maybe another idea. Login into the broken user and modify this URL for your host:...
View ArticleToken access section in admin profile is blank
I think ID 16 looks definitely SUS. Maybe you could try to fix it via: root> zammad run rails c rails> t = Token.find(16) rails> t.preferences =...
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eMail for every Notice, Comment or Action on a Ticket to Group eMail
@MrGeneration for communities i normaly do not use my company email account directly. So i use a private account with a forward to company. I added a direct email as alternate email, may u can inform...
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Global Setting to Auto-Expand Show More links by default
Original issue: Zammad hides large notes underneath a “show more” link. Which are one or two concrete situations where this problem hurts the most? Users currently miss any text pasted below...
View ArticleSeparate admins from owners list
I did not know it was an option to remove those permissions and still have access to their tickets. I did have to add the admins group to the overviews, but everything is working exactly as I’d hoped...
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