- Used Zammad version: 6.2
- Used Zammad installation type: pAKAGE
- Operating system: UBUNTU 20.04
- Browser + version: MICROSOFT EDGE
Expected behavior:
- while connecting with LDAP Integration. it should connect with AD/LDAP Server and Sync cridentials
Actual behavior:
- While Connecting giving errors : Can’t connect to (**** LDAP Host Name****) on port ‘636’, getaddrinfo: Name or service not known. And doesn’t continue after that
Steps to reproduce the behavior:
- Go to Zammad Setting… Select Integration . Select LSAP . Click on new source . Fill the required data and returns error. It happens in both cases where LDAP is on , And where LDAP is off from Zammad side. Also checked other solutions didn’t work.