Zammad ADFS SAML 422: The change you wanted was rejected
This is all I get while doing a tail for the whole attempt: - - [15/Jan/2024:11:47:52 +0000] "GET /ws HTTP/1.1" 101 189 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:121.0) Gecko/20100101...
View ArticleCouldn't access Zammad UI on localhost but works using Proxy URL
Infos: Used Zammad version: 6.2.0 Used Zammad installation type: Source Operating system: Fedora Workstation 39 Browser + version: Firefox 121.0 Expected behavior: I have installed Zammad from source...
View ArticleConnect Zammad to AVM Fritzbox
Zammad is written in ruby, so this python lib might not be very helpful, except it can trigger webhooks?! I did not build a CTI integration by myself yet, but it looks like that the these integrations...
View ArticleKnowledgebase search hide articles with no acess
Infos: Used Zammad version: 6.2.0-1703848222.b78c3a07 Used Zammad installation type:package Operating system: Almalinux 8 Browser + version: Firefox 121, Edge 120 Expected behavior: Actual behavior:...
View ArticleConnect Zammad to AVM Fritzbox
I believe using the generic CTI integration would be easier as you wouldn’t have to adjust code: https://docs.zammad.org/en/latest/api/generic-cti/index.html You still will have to build a connector...
View ArticleAdd possibility to clone objects
@Mirtaaa Sure some kind of export + import would help but it would be even greater if there was a cloning feature doing both operartions in one go! Michel
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Getting error 503 after unexpected shut down
quote=“Feanor, post:10, topic:13076”] journalctl [/quote] i found a solution…kinda of. First i thought to mzself ok puma is not starting cos of the "could not find server ‘’ " error. So i started...
View ArticleHow to delete certain tickets in one-go?
@rolfschmidt Thanks a lot for the information, this is more than helpful! What I don’t understand is “have a backup before executing the following commands.” how can we back up any of these tickets...
View ArticleHow to delete certain tickets in one-go?
There is no rollback. I guess @MrGeneration meant that you should snapshot your server or backup the db before. https://docs.zammad.org/en/latest/appendix/backup-and-restore/index.html
View ArticleHow to use recipient user details(firstname, lastname) and current timestamp...
Used Zammad version: 5.4.x Used Zammad installation type: docker-compose Operating system: Ubuntu 20.04.6 LTS Browser + version: Chrome Version 120.0.6099.217 I have created a scheduler in Zammad to...
View ArticleCouldn't access Zammad UI on localhost but works using Proxy URL
Hi @elhananjair. Did you change the Rails port to 3002? And you are sure that localhost:3002 in the browser is not working?
View ArticleGetting error 503 after unexpected shut down
What happens if you try to use the command from the zammad-web.service file to start the Rails server?
View ArticleGet all tickets or all tickets in a specific time window
Good morning, currently we’re trying to make an API call to fetch all tickets but the result are around 100 approximately and even when we use pagination we only get this same amount of tickets. The...
View ArticleSupport to use Azure PG SQL Database
Hi, is it possible to use azure pg-sql database respective is there any support to migrate to azure pg sql database. Does anybody has experience with this? Thanks Thomas
View ArticleCouldn't access Zammad UI on localhost but works using Proxy URL
Did you change the Rails port to 3002? Yes, I did change that since port 3000 and another process already use 3001. And you are sure that localhost:3002 in the browser is not working? Yes, that works...
View ArticleCouldn't access Zammad UI on localhost but works using Proxy URL
So there is no problem at all?!
View ArticleWhen reading emails in Outlook, the responses in the tickets are not updated
Infos: Used Zammad version: 6.1.0-1697637583.77ceaaea.focal Used Zammad installation type: (source, package, docker-compose, …) Docker-Compose Operating system: Linux Browser + version: Firefox...
View ArticleTicket automatic assignment: conditions not working as expected
Infos: Used Zammad version: 6.2 Used Zammad installation type: (source, package, docker-compose, …) : RPM Operating system: RHEL 8 Browser + version: Opera 106 Expected behavior: I’m trying to...
View ArticleTime Tracking Entry Descriptions
Original Issue/Pain Point: In our current workflow, we heavily rely on detailed time tracking, which includes descriptions of the tasks performed during the tracked time. However, Zammad’s current...
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