Infos:
- Used Zammad version: 6.1.0-1697637583.77ceaaea.focal
- Used Zammad installation type: (source, package, docker-compose, …) Docker-Compose
- Operating system: Linux
- Browser + version: Firefox 121.0.1
Expected behavior:
- We would like that although the response is opened quickly in Outlook, it is also reproduced in Zammad
Actual behavior:
- What happens now is that if someone on the team reads the response email in Outlook quickly, this response is no longer picked up by Zammad
Steps to reproduce the behavior:
- Quickly open a ticket response in Outlook