Release on GitHub for each Zammad release?
Thanks, yes I was looking for something to be notified of new releases (and only that) when they come out. It’s not that important, but would be convenient, so if adding a new release on GitLab when a...
View ArticleIntegration of Mastodon into Zammad
We’re interested in this one also! Rather than having those seeking support go outside of Mastodon to raise tickets, having integration with Mastodon (like with other services included in Zammad)...
View ArticleGetting error 503 after unexpected shut down
Running ps aux reurns zammad 901303 97.5 1.3 170284 108036 ? Rs 08:14 0:01 script/rails server -b 127.0.0.1 -p 3000 That is the correct missing port, still i cant kill the process...
View ArticleGetting error 503 after unexpected shut down
I have installed a quick test server ith zammad to compare, running ps aux on the test server gives me: zammad 724 1.5 5.0 376340 228120 ? Ssl 15:37 0:04 puma 6.4.2 (tcp://127.0.0.1:3000) [zammad] on...
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Mutliple problems following installation manual with Docker installation
Infos: Used Zammad version: 6.2 Used Zammad installation type: docker-compose Operating system: Ubuntu 22.04 Browser + version: MS edge, Firefox Expected behavior: As I assume that all these are...
View ArticleZammad ADFS SAML 422: The change you wanted was rejected
Zammad version: 6.0.0 Hello, we attempted to get Zammad working with SAML with our ADFS servers; here’s a list of things we attempted to do in order to make it work: inputted the certificate both with...
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Ticket custom object
PeterDijkhuizen: Before it shows any data I need to give the field any input, like an space or something like that, is there way to workaround that? Not sure if I got that correctly, but IMO there is...
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Getting error 503 after unexpected shut down
Feanor: Could not find server ''. This is the issue. No idea what you did
View ArticleZammad ADFS SAML 422: The change you wanted was rejected
Hi @plupu. What’s written down in the Zammad log?
View ArticleTicket custom object
Thank you! I will look into the triggers maybe I can get to work with that.
View ArticleNo possibility to specify a script tag to modify variables in erb files
i have to admit i am more in the angular typescript area. but i thought that it is certainly possible to simply insert a script part into an erb file in which you can perform simple split operations...
View ArticleNo possibility to specify a script tag to modify variables in erb files
As already mentioned in post 2, it’s possible.
View ArticleHow to delete certain tickets in one-go?
Infos: Used Zammad version: 6.0 Used Zammad installation type: (source, package, docker-compose, …) package Operating system: Debian 10.10 Browser + version: Chrome, Edge, Firefox, private windows, to...
View ArticleHow to delete certain tickets in one-go?
Edit by MrGeneration: Please have a backup before executing the following commands. They will destroy data without any further warning and option to bring it back. Dangerzone (click for more details)
View ArticleHow to edit the Sidebar
Not my code, but I will try to help you. Normally the new tab is controlled by the target attribute. _blank means to open the link in a new tab: https://wiki.selfhtml.org/wiki/HTML/Attribute/target...
View ArticleZammad ADFS SAML 422: The change you wanted was rejected
@fliebe92 this is what I get: [15/Jan/2024:11:05:05 +0000] "POST /auth/saml/callback HTTP/1.1" 302 9 "https://sso.XXXX.com/" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:121.0) Gecko/20100101...
View ArticleZammad ADFS SAML 422: The change you wanted was rejected
Is this an excerpt of your Zammad production.log?
View ArticleZammad ADFS SAML 422: The change you wanted was rejected
It;s from the kubernetes pod log for zammad, I’m guessing that should have all the output? If you can direct me I can try to ssh into a specific container to check the logfile directly
View ArticleZammad ADFS SAML 422: The change you wanted was rejected
I dug around a little through the containers but couldn’t find anything substantial: $ pwd /opt/zammad $ cd log $ pwd /opt/zammad/log $ cat production.log I, [2023-07-18T14:57:38.823588#4418-6180]...
View ArticleZammad ADFS SAML 422: The change you wanted was rejected
You can try to tail the log and see if it gets filled just by clicking around in Zammad. When the SAML login is performed and it fails, there should be a reason next to invalid_ticket (at least I...
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