Trigger not working for changing group based on email
Using a Email->Filter is not feasible. I have 20 groups(triggers), each have about a hundred email. Using Email->Filter, i can specify only one “from” sender per Filter. So i will have to use...
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Trigger not working for changing group based on email
hekuran: Using Email->Filter, i can specify only one “from” sender per Filter. So i will have to use Triggers… That is not exactly true. Filters do support regular expressions.
View ArticleSystemd service units update
Hi @sven-ruess. We got some feedback of the maintainer of packager.io, he will drop the outdated/deprecated entries in the service files. It should be effective with some of the next package builds.
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Trigger not working for changing group based on email
Regexs are not really logical for our usecase, since everybody has the same domain name. This is for internal stuff. So we cant really use regex… hekuran: here is a rough estimate of how my triggers...
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Triggers adding a line in ticket
Wow the setting was right in front of me this whole time. This was my initial config, I realize now that changing visibility of the email means for the line that shows the task has been run. Looked at...
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Problem with using global search
Can you click in the upper traceback and screenshot them so we can see where the error is coming from?
View ArticleWebsocket and CSRF Issues
I think we have no example config for caddy webservers. Maybe you could try to get help via chatgpt: ChatGPT I tried to insert the example config and convert it. Maybe you could play around with that...
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Problem with using global search
I managed to solve this problem, but I have another one related to (which is related to this one) my it turned out that I don’t have the function in the @_fillUp model that adds relationships from...
View ArticleProblem with using global search
I don’t know what the models are on your side but these lines look like a problem: if data.model_id data.model = App.Model.findNative(data.model_id) console.log data.model if data.seller_id...
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User permissions table does not allow for empty checkboxes
As inquired in #10158599 What is your original issue/pain point you want to solve? → administering multiple groups (10+) and leaving the group permission checkboxes empty, after having clicked on...
View ArticleUser permissions table does not allow for empty checkboxes
Why would one do that? This configuration does not make any sense. No permission on a group equals the group not beinng part of the permission set.
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Trigger not working for changing group based on email
hekuran: i will try to do everything i did in Triggers , now in Filters and will let you know how it goes… well… the exact same result…it wont filter… i think it has to do with something how the...
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Trigger not working for changing group based on email
here again as a demonstration, when i use a single user using “any of”: it will not filter it: the ticket history: i suppose i either dont understand the “any of” drop-down, or it isnt working as it...
View ArticleTrigger not working for changing group based on email
Please use the edit button instead of posting several answers after another. It does not help the overview of the thread. Thank you.
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Trigger not working for changing group based on email
MrGeneration: It does not help the overview of the thread. @MrGeneration okaaay…will do in the future… anyway i solved the problem myself, just want to post the solution for others in the future…i...
View ArticleSystemd service units update
Hi @fliebe92, thank you for your feedback and the updated systemd units. I am really happy about it and will wait for the next update. Thank you very much and have a good weekend Sven
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Trigger not working for changing group based on email
hekuran: Do not actually chose “From”, but choose “Email” under the Customer chapter in the dropdown. Then it actually filters stuff, also from any email client be it Outlook or Kopano… That sounds...
View ArticleWebsocket and CSRF Issues
Funny enough that’s exactly where I got this config haha. I had some issues, with the conversion but got it to a point where things were mostly working except these issues. To clarify, I’m not having...
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Custom modal when replying to ticket
I would like to create a custom modal similar similar to Time Accounting. When the operator responds to the ticket or enters a note, my custom modal should open. Do you know which file I need to work...
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