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Zammad ignores ###html_email_css_font### +direction settings
Infos: Used Zammad version: Zammad 6.3.1-1720594112.300297ce.jammy Used Zammad installation type: package Operating system: Ubuntu 22.04 Browser + version: Chrome last Expected behavior: Option to...
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Zammad ignores ###html_email_css_font### +direction settings
It is already reported: github.com/zammad/zammad Inline images in outgoing mails break HTML structure opened 01:58PM - 09 Jul 24 UTC orlemin bug verified mail processing ### Used Zammad Version 6.3.1...
View ArticleZammad ignores ###html_email_css_font### +direction settings
Indeed, I tried to send without a photo in the signature and it arrives fine.
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Pagination is repeating same Page
I’m attaching two example answers from the test system: Page 1: Page 2:
View ArticleIs it possible to integrate the chat widget into the Zammad dashboard page?
It seems that this is not possible to do? Or is my question not correct?
View ArticlePagination is repeating same Page
Hi @SteGun. The endpoint you’re using does not support pagination AFAIK.
View ArticleNote draft included in ticket reply
Infos: Used Zammad version: 6.3.1 Used Zammad installation type: docker-compose Operating system: Debian 12 Browser + version: Google Chrome Editor: Email - full quote = yes Expected behavior: Nothing...
View ArticleIs it possible to integrate the chat widget into the Zammad dashboard page?
The Dashboard is only visible to Agents. By integrating the chat there, Agents would be able to start chat session with random colleagues. What is the use-case here?
View ArticleIs it possible to integrate the chat widget into the Zammad dashboard page?
That would be the use case for us, that only we agents can send and read chat messages to each other. An agent probably has the dashboard open most of the time, other websites that could be used for...
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Referencing a particular comment within a ticket with a link
This is already possible, it’s only a little bit hidden. If you mouseover or click on the date / time of a note you will see the url to this specific note.
View ArticleReferencing a particular comment within a ticket with a link
Thanks! Yes, it was a bit hidden, I hadn’t noticed the feature. In any case, it meets the needs!
View ArticleChannel.create Syntax changed?
I still would be very happy with an instruction what to do to be able to create channels again
View ArticleChanges to Teams notification webhook
Microsoft is forcing us to use a workflow to process webhooks for Teams. I found that the current pre-defined webhook template did not work with their new implementation. The workflow element for...
View ArticleChanges to Teams notification webhook
Thank you for the insights. I thought it was only our documentation that needs an update. MS Teams Webhook upcoming changes · Issue #577 · zammad/zammad-admin-documentation (github.com)
View ArticleChannel.create Syntax changed?
Please, do not bump threads. Our team members provide free community support when there is spare time in between. If you need faster responses, consider professional support services: The Best...
View ArticleStart contacting client by sms
Infos: Used Zammad version: 6.3.1-1721024193.9d09987e.bullseye Used Zammad installation type: package Operating system: Debian Bullseye Browser + version: Version 126.0.6478.127 (Offizieller Build)...
View ArticleChannel.create Syntax changed?
we are happy to fix this bug ourselves and put in a pull request if we get some confirmation that this is a bug and how this should be handled
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hosting Zammad on apache2 keeps timing out
Infos: Used Zammad version: 6.3.1 Used Zammad installation type: package Operating system: CentOS9 Expected behavior: Using apache2 (httpd on CentOS9) to host Zammad should work (given that when using...
View Articleuser's status changes to inactive, the status becomes active again
Used Zammad version: ? Used Zammad installation type: (source, package, docker-compose, …) ? Operating system: windows Browser + version: goolle Expected behavior: When the user’s impact is...
View ArticleSingle SMTP config for all outbound emails
Infos: Used Zammad version: 6.3.1-1717572987.fd8871d4.focal Used Zammad installation type: package Operating system: Ubuntu 20.04.6 Browser + version: Any Expected behavior: I would like to have a...
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