Problem with application_wrapper.html.erb
Sorry, I don’t know. This sounds strange to me and does not fit to how mails are constructed + send out in Zammad context.
View ArticleProblem with application_wrapper.html.erb
Thanks for the suggestion, but my problem isn’t the html_email_css_font variable, but rather ###html### breaking the application_wrapper. I’d be willing to showcase / demonstrate the issue I’m facing...
View ArticleProblem with application_wrapper.html.erb
github.com zammad/zammad/blob/stable/app/models/channel/email_build.rb#L209 html = Channel::EmailBuild.html_mail_client_fixes(html) return html if html.match?(%r{<html>}i) html_email_body =...
View ArticleProblem with application_wrapper.html.erb
Sorry we cannot provide community support via teamviewer or anything like that without a workshop.
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Set Tag by Custom-Mail-Header
Thats the Error. ERROR – : undefined method `each’ for “Termin”:String (NoMethodError) Could it be, i have to add the value as a type of array? Something like X-Zammad-Ticket-Tags: {‘Termin’} ?
View ArticleUpgrade from 6.2 to 6.3 failed
Infos: Used Zammad version: 6.2.0-1712728678.1fb595f2.bookworm Used Zammad installation type: package Operating system: Debian GNU/Linux 12 (bookworm) Expected behavior: Zammad version changing from...
View ArticleProblem with application_wrapper.html.erb
I have additional info. This issue (additional body tags appearing where they shouldn’t be) appears to be related to signatures or images in mails. I did some test without an attached signature, and...
View ArticleKnowledge Base - Usage Reporting
Title: Knowledge Base - Usage Reporting Title: I don’t know, where the user is coming from when using my Knowledge Base? I don’t know which Article-Structure is helping the user needs better by...
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Overview not reshing since last update
Infos: Used Zammad version: 6.3.1-1720156707.17f20fad.focal Used Zammad installation type: package Operating system: Ubuntu 20.04 Browser + version: Edge 126 Expected behavior: If a tickets is closed...
View ArticleOverview not reshing since last update
Here is my production log (INFO entries deleted). Maybe the deadlock is my problem? Zusammenfassung (click for more details)
View ArticlePortainer Stack Persistent Storage
I figured it out… I was able to start fress with the docker compose, changing only the NPM port, database password, and persistent data location and I’m up and running!! Looking forward to test...
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Zammad with docker met mobole lost connect
Infos: Used Zammad version: 6.3.1 Used Zammad installation type: docker-compose Operating system: ubuntu20.04 Browser + version: Expected behavior: Mobile noticed lost connection with server Actual...
View ArticleOverview not reshing since last update
Hi @Dennis1993. No idea what happened, but IMO, your database is somehow in a wrong state. Maybe restarting it would help?! Any other than that, no idea, sorry.
View ArticleZammad with docker met mobole lost connect
Hi @phoenix. Well, your nginx.conf is not correct I would say. Please compare it with zammad/contrib/nginx/zammad_ssl.conf at stable · zammad/zammad · GitHub
View ArticleZammad with docker met mobole lost connect
I should explain for it : I am not change the default nginx conf (zammad.conf and zammad_ssl.conf in container) ; my own nginx conf only reverse the port 8080 to expose my own domain to Internet
View ArticleZammad with docker met mobole lost connect
the zammad_ssl.conf in container is : # # this is an example nginx config for using SSL with zammad # this can be adjusted to be used with self-signed, trusted ca and letsencrypt certs # this example...
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Problem with application_wrapper.html.erb
When your signature is breaking the HTML … well, then fix your signature.
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Problem with application_wrapper.html.erb
Hi fliebe92, thanks for getting back to me! Your reply made me curious, if it really is my signature that is breaking the html. I tested by disabling the signature, sending an email - Works as...
View ArticleProblem with application_wrapper.html.erb
Hi @Merva. When you think it’s a bug, please open a bug report in GitHub and attach a test mail that we can use for reproducing the described issue.
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