Clik here to view.
Upgrade from 6.2 to 6.3 failed
Ye got the same problem here Did you also get an elasticsearch update?
View ArticleAdd created at filter to articles
Title: Add created at filter to articles Make the timekeeping available to see how many timeunits were used at a day Timekeeping is essential for hr to keep track of time used The updated_at and/or...
View ArticleJasmin SMS Gateway Integration to Zammad ?
Hi Guys, Is it possible to Integrate and use Jasmin SMS Gateway for the Zammad SMS ? If so at what cost ?
View ArticleClik here to view.
Escalated tickets not sending mail notification to other agaents
Infos: Used Zammad version: 6.3 Used Zammad installation type: (source, package, docker-compose, …) Operating system: windows 11 Browser + version: Chrome Expected behavior: Mail notification to all...
View ArticleJasmin SMS Gateway Integration to Zammad ?
There’s no integration for this gateway. If you want Zammad to develop this or at least qualify the cost, you can contact enjoy@zammad.com to do so.
View ArticleClik here to view.
Upgrade from 6.2 to 6.3 failed
Travis: E: Sub-process /usr/bin/dpkg returned an error code (1) Indicates the installer stopped. Our pre install does provide a feedback output in your console which should be higher. If I’d have to...
View ArticleOverview not reshing since last update
This page explains which queries you can run to see which transactions are waiting on each other during the deadlock situation, and this might give the devs insight in a possible cause and/or...
View ArticleOverview not reshing since last update
Taskbar deadlocks are “normal” and can safely be ignored. Yes they suck and yes, they appear regulary if your instance is busy enough. Most likely a race condition that was never fixed or the culprit...
View ArticleUpgrade from 6.2 to 6.3 failed
This was one of the things that showed up I think yes. Still not fixed from the bug that was preventing upgrade of 6.0 to 6.1?
View ArticleAnonymous Tickets
We have the same requirement. Access links that don’t require authentication would have been great, but let’s see what options we have left. E-Mail: Users can send messages into queue and I assume...
View ArticleUpgrade from 6.2 to 6.3 failed
You’re supposed to upgrade Zammad without upgrading your database server at the same time. The thing that changed is that the process is telling you that you’ve been a “bad boy” by ignoring this.
View ArticleClik here to view.
Upgrade from 6.2 to 6.3 failed
Then what is the procedure? The database is on the same machine
View ArticleClik here to view.
Macros as buttons
Hello. Is it possible to make macros as buttons at the ticket footer? Here I put custom AI button with Chrome plugin, but it would be nice to have some macros as fast action buttons here too (with...
View ArticleUpgrade from 6.2 to 6.3 failed
Verify that your database server has no update open -if- stop Zammad and update the database server directly and start Zammad after Apply the rest of the updates How that’s done depends on your OS at...
View ArticleClik here to view.
Macros as buttons
I have tried to put custom macros buttons in footer using JS, but sending a click() event to original macro element is not working and does nothing. So, if someone can tell me how to call macro using...
View ArticleClik here to view.
Overview not reshing since last update
Thank you very much for your answers! The server is running for 4 hours, last reboot yesterday 10pm but the problem is still there. Today I can see that the closed tickets are moved to the right...
View ArticleFacebook connect
I try to connect Facebook as a channel. I provide access permissions for 7 FB pages in total, but after the integration Zammad allows me to associate only one of them to the group. If I give...
View ArticleClik here to view.
System Monitoring Error 422 Not loading
MrGeneration: zammad run rake db:migrate Thanks that was it👍 Closing this now!
View ArticleOverview not reshing since last update
Interesting. A customer in SaaS is having the same issues right now and I couldn’t find the issue yet.
View ArticleOverview not reshing since last update
We also saw a sudden increase in database deadlocks when our Zammad reached a certain size (regarding active users), but these were mostly gone once we tuned the database. This was a long time ago, on...
View Article