Infos:
- Used Zammad version: 6.3.1-1720156707.17f20fad.focal
- Used Zammad installation type: package
- Operating system: Ubuntu 20.04
- Browser + version: Edge 126
Expected behavior:
If a tickets is closed the overview should be refreshed
Actual behavior:
since the last update yesterday the overviews not correctl refreshed. Closed tickets are in the overview. The same problem is when new tickets are in the list (no owner is set) and some other agent is working on it and changed the owner. The ticket in the list is without an owner. If I open this ticket the sidebar shows the right values (owner and state).
Steps to reproduce the behavior:
Update to the last version.
I don’t know what is the problem. The server is not under high load. After a refresh of the browser page all values are correct like state, owner and so on. But we need to press F5 since today. The server is restarted today but nothing happen. The problem still exists.
The overview settings:
htop:
Closed tickets overview shows the same problem:
Image may be NSFW.
Clik here to view.
Has anybody an idea what can check to solve this problem or is it a general problem since the last update? Image may be NSFW.
Clik here to view.
Thanks in advance!