Meilisearch instead of elasticsearch
Your first two points reek of a technical question. Please use the template this category provides - because other wise this is most likely not going to be considered as a feature request.
View ArticleI want to change the Channel name from "phone" to "verbal"
I want to change the Channel name from “phone” to “verbal”. That’s it basically. How would I achieve this in the rails console?
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Add Markdown support to all Zammad content and knowledge base improvements
This would wipe the Lamas Ass
View ArticleI want to change the Channel name from "phone" to "verbal"
Maybe you can do it in the admin area > translations
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Using WhatsApp Business API On Twilio - Working
dominikklein: es, currently not, the plan is to have a “real” WhatsApp channel in the future, but for sure this needs still some time until it is available. dominikklein: es, currently not, the plan...
View ArticleElasticsearch not configured
I get the same issue… got into docker using docker exec -it zammad-zammad-railsserver-1 /bin/bash then issued the command zammad@db3826abd7d2:~$ rake zammad:searchindex:rebuild --trace ** Invoke...
View ArticleLogin failed. Have you double-checked your credentials and completed the...
Infos: Used Zammad version: version 6.2 Used Zammad installation type: (source, package, docker-compose, …): Docker-Compose Operating system: Ubuntu 22.04 Browser + version: mozilla + chrome +...
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Update Debian, Elasticsearch Zammad
Hello, I’am new at the company i am working for and not very familiar with Zammad, now i have to update our Zammad VM but did not sure about the right order. And have the fear that elastic search will...
View ArticleUpdate Debian, Elasticsearch Zammad
First RUN FAILED: Update Debian Buster to Bullseye by changing the sources.list result in uninstalled Zammad. Should i modify the sources.list.d/zammad.list file which was created by dl,packager,io ?...
View ArticleSame ID on different ticket creation
Infos: Used Zammad version: 6.1.0-1696849338.59fe2e15.focal Used Zammad installation type: docker-compose Operating system: Browser + version: Everyone, using atm Vivaldi 6.5.3206.48 (Stable channel)...
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Bug or Problem between Customer and Agent Role
github.com/zammad/zammad Bug between Customer and Agent Role opened 05:19AM - 03 Jan 24 UTC Kevin202972 needs verification ### Used Zammad Version 6.2 and 6.1 ### Environment - Installation method:...
View ArticleUpdate Debian, Elasticsearch Zammad
Second RUN FAILED: Keeping Debian Buster but first update Elasticsearch from 6.8 to 7.17 following the Manual result in failing to start Elastic Search after Update
View ArticleHTML document for app
Hi Dominik, thank you very much I will look into it. Sorry for the late response, I was away over the holidays. I’ve made changes in /opt/zammad/public/assets/images/icons.svg#icon-logo There I can...
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Organization selection field disappears shortly after the new ticket page loads
Infos: Used Zammad version: version 6.2.0-1703848222.b78c3a07.jammy Used Zammad installation type: package Operating system: Ubuntu 22.04 Browser + version: Edge, Chrome, Opera Expected behavior:...
View ArticleOrganization selection field disappears shortly after the new ticket page loads
This appears to have in fact been due to an LDAP group mapping and not having a user in a configured group.
View ArticleHTML document for app
Yes, currently the branding logo can only be changed for the login, in the future with our new desktop-view, it’s also possible to change the notification bird branding. But it take some time until it...
View ArticleOrganization selection field disappears shortly after the new ticket page loads
Yes, you are seeing the customer ticket creation form. Normally, the organization field is only visible when the user is assigned to multiple organizations. When the form request is slow, it could be...
View ArticleUpdate Debian, Elasticsearch Zammad
Hi Toni! Why don’t you install a new server (VM) with new debian, install zammad in the same version as on the old system (but don’t configure it). Then you create a backup of the old system, copy it...
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Update Debian, Elasticsearch Zammad
Hi Datenschuft, thanks for the fast ansfer, if i am wasting to much time, it will be an Option but in my opinion it is also frustrating setting up a new server every patchnight instead of update them...
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