Infos:
- Used Zammad version: version 6.2
- Used Zammad installation type: (source, package, docker-compose, …): Docker-Compose
- Operating system: Ubuntu 22.04
- Browser + version: mozilla + chrome + microsoft edge
Actual behavior:
During the Zammad setup process, email notifications were intentionally skipped.
I recently completed an integration with LDAP, and unfortunately, I’ve encountered an error when attempting to log in as the admin user. The specific error message is “Have you double-checked your credentials and completed the email verification step”?. All other users have been able to log in successfully without any reported issues.
Note: I also wanted to remind you that admin user account has not been accessed for the past two weeks.