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Getting rake / gem error on Update 5.4.1 -> 6.0.0
hello, i have the same problem. i can not update from 5.4.1 to 6.0.0 i downloaded the version 6.0.0 from: GitHub Release v10.0.0 · zammad/zammad-docker-compose Changes Update to Zammad 6.0. (#347)...
View ArticleTrigger for empty emails
I made the trigger work for empty subjects but when i add the tags for empty body and empty subject together in the same trigger it doesnt seem to be working
View ArticleVariable for parent-ticket
Hello, I miss a variable to refer to the parent ticket after merging tickets. Our users are complaining that they cannot find the ticket history after merging. I would like to add a link to the parent...
View ArticleTrigger on new ticket repeats every 30-40 seconds
That seems like it was my issue. the webhook script i was running had two actions, and since one of them was failing it was retrying the whole webhook again. I removed the second action i was running...
View ArticleVariable for parent-ticket
Hi @kub0711. There is no variable that you could use for this use case.
View ArticlePOP3 issues with mailpit
Hi @skip. The end of file reached error comes from here: net-pop/lib/net/pop.rb at e8d0afe2773b9eb6a23c39e9e437f6fc0fc7c733 · ruby/net-pop · GitHub But again, I don’t know what Mailpit is doing in...
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POP3 issues with mailpit
Thanks again for pointing me in the right direction! Added full support for POP3 to Mailpit with this commit github.com/antonionardella/mailpit fixed POP3 for Ruby, refactoring committed 07:43PM - 13...
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For privacy reasons, Zammad has blocked remote content in this message. You...
Used Zammad version: Zammad version 6.3.1-1718207276.2cd741c2.bookworm Used Zammad installation type:package Operating system: Debian 12 Browser + version: any For a few days now, we have suddenly...
View ArticleFor privacy reasons, Zammad has blocked remote content in this message. You...
Hi @mko. Did you read the linked GitHub issue? It’s written down there.
View ArticleUpgrade Zammad 6.2 to 6.3.1 failed pg_isready
Last command has a typo. Should be sudo rm /usr/bin/pg_isready
View ArticleFor privacy reasons, Zammad has blocked remote content in this message. You...
Yes, martini writes when an external image is linked in the mail. My question was, is this visible somewhere in the documentation? Is anything else blocked? And if so, can I influence this behavior in...
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POP3 issues with mailpit
Hi @skip. Do you plan to create another pull request for Mailpit with those changes? Asking for a friend…
View ArticleFor privacy reasons, Zammad has blocked remote content in this message. You...
It should be pretty self-explanatory, this is why there is no documentation for it at the moment. All remote content that contains a src attribute is removed, but only if it does not start with a...
View ArticleForward ticket as e-mail to external service provider
In our use cases, it often happens that tickets are created by customers, which are then issued to external service providers for processing, e.g. software house, etc. Is there a way to enter the...
View ArticleFor privacy reasons, Zammad has blocked remote content in this message. You...
ok. Thank you very much for your clarification. We were not aware that this was happening in the background until this dialog.
View ArticleTrigger for empty emails
Hi @Uswa , do you mind sharing your solution? Regards, Benjamin
View ArticleFreely definable variable
I need a freely definable variable for my trigger. e.g. #{config.custom.foo} This variable should be able to be set with an environment variable. It is not necessary in the web frontend. Since I...
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