Write Zammad Settings using the API not working
I see. Thank you anyway for your time. Best, Skip
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Trigger for empty emails
Uswa: and once i create this filter, I can send automated email replies to users who have sent empty emails with no content and subject? You’ll need to find out how to match on empty e-mail bodies...
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EMail Postmaster Filter Action to move E-Mail to specific Ticket
I would like to create an EMail Postmaster Filter for incoming mails that attaches the mail to an existing ticket as an action. I think this is not possible at the moment, nor did I find a feature...
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Trigger on new ticket repeats every 30-40 seconds
Sorry if this is answered somewhere else, I really tried to look for similar topics and tried many combinations of conditions described in the threads. Infos: Used Zammad version:...
View ArticleEMail Postmaster Filter Action to move E-Mail to specific Ticket
this sounds exactly like the already existing follow-up detection
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EMail Postmaster Filter Action to move E-Mail to specific Ticket
in your groups you need to enable this feature: you’ve got the option to set additional detection: if that’s what you’re looking for, please change the category from feature request to technical...
View ArticlePOP3 issues with mailpit
Hi @skip. It seems that Mailpit is not compatible to the way how the Net::POP3 Ruby library is fetching mails. More technical information: net-pop/lib/net/pop.rb at...
View ArticlePOP3 issues with mailpit
@skip Maybe it might be a good idea to ask in the Mailpit repository for help with that, not sure though.
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IMAP Account setup error
Hi @skip. Sorry, too much on my desk right now The provided log is still not the correct one, there are only some missing routes in there, but no other error.
View ArticleUpgrade Zammad 6.2 to 6.3.1 failed pg_isready
Thanks, this also worked for me. Though your last command should be: sudo rm /usr/bin/pg_isready
View ArticleEMail Postmaster Filter Action to move E-Mail to specific Ticket
Thanks for your reply, but unfortunally, this does not solve our problem. So here my formal feature request: Title: EMail Postmaster Filter Action to move E-Mail to specific Ticket What is your...
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Packager.io domain is inactive
Seems like the packager.io domain wasn’t renewed. Is there another source for packages now? Domain Information Domain: packager.io Registrar: Gandi SAS Registered On: 2013-06-13 Expires On: 2024-06-13...
View ArticlePackager.io domain is inactive
A colleague had still a cached IP on his system. Please note that the following is a workaround and should not stay in production when the issue has been addressed by packager.io. IPs may change over...
View ArticleEMail Postmaster Filter Action to move E-Mail to specific Ticket
It would be good, if you edit your first post with the template. I never thought about systems, in which you can’t define what exactly they are sending. As a matter of fact, I didn’t come across such...
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Packager.io domain is inactive
The domain seems to be back in service. Might take some time for all DNS servers to get hold of the change. MrGeneration: Within /etc/hosts you can add a new line: 178.63.71.248 dl.packager.io Make...
View ArticleTrigger on new ticket repeats every 30-40 seconds
You should check your production.log. AFAIK there are 5 retries if the request of the webhook fails, maybe your webhook is not reachable or something. zammad> cd /opt/zammad zammad> tail -f...
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POP3 issues with mailpit
Thank you very much @fliebe92! So far I have fixed the bad response: 1 %!d(float64=5836) error with this PR @ mailpit github.com/axllent/mailpit Changed POP3 size output to show compatible size...
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EMail Postmaster Filter Action to move E-Mail to specific Ticket
Yes, some kind of monitored mail system as an intermediate would solve the problem, but requires some work to set it up. Nagging the manufacturer of the respective systems to allow setting the topic...
View ArticleTrigger on new ticket repeats every 30-40 seconds
Thanks ill try that. To be clear, the webhook receives data and delivers it where i request fine. its just repeating.
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