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So this is extremely frustrating. I was working on this survey today, sometimes adding or changing my input and really thinking about what I wanted to say, sometimes forgetting about it and doing some...
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Different search results when changing the order of the keywords
See these results: Or these: Or this one:
View ArticleDifferent search results when changing the order of the keywords
I doesn’t always happen of course, many queries return the exact same results, no matter which order the words are in. But take the ‘inkoop goblin’ example which only returned one result. I started...
View Article"">Scheduler fails with "ActiveRecord::ConnectionTimeoutError: could not obtain...
So I’ve spent another hour or so trying to get the combination of config settings right in puma.rb / database.yml / postgresql.conf. Without any success unfortunately. A postgresql.conf setting of...
View ArticleDifferent search results when changing the order of the keywords
Can it have something to do with this: A ticket contains the text ‘white goblin games is a cool company, where a white creature works’. If I then search for ‘white company’ (without the quotes, always...
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Bug? in the history
jimwendrich: system Hi @MrGeneration , I think you didnt understand me right. If the history would say “System changed xxx” everything would be fine to me. But instead it says “name of former employee...
View ArticleDuplicates tickets when integration mail in copy
Used Zammad version: version 6.2.0-1704792691.00f9f486.bullseye Used Zammad installation type: (source, package, docker-compose, …) PACKAGE Operating system: DEBIAN Hello Team, I have an “issue” with...
View ArticleDifferent search results when changing the order of the keywords
I’ve quickly run the update on the smaller instance. Same result, the issue happens on 6.3.1 also. Because it let me not sleep very well, i also tried a zammad run rake zammad:searchindex:rebuild...
View ArticleLimit 14 pages in overviews
The article indicated does not solve my problem, the problem persists that each overview has a viewing limit of 14 pages. Do you have any advice for solving this problem?
View Article"">Scheduler fails with "ActiveRecord::ConnectionTimeoutError: could not obtain...
Am I right settings from database.yml do not seem to propagate? Pool size seems to be set to the default value of 5 in runtime, rather than 50 as was configured in database.yml $ docker compose run...
View ArticleE-Mail via trigger doesn't work
Hi folks Infos: Used Zammad version: 6.3.1-1715754184.27f4405b.jammy Used Zammad installation type: package Operating system: Linux Mint 21.3 Virginia Browser + version: Google Chrome 125.0.6422.61...
View ArticleFailing Background Jobs Zammad 6.3.1
Used Zammad version: 6.3.1-1715754184.27f4405b.jammy Used Zammad installation type: package Operating system: Ubuntu 22.04 Browser + version: Firefox Expected behavior: green status in monitor Actual...
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Zammad-scheduler can't get connection from the pool
Infos: Used Zammad version: 6.3.1 Used Zammad installation type: docker compose Operating system: Ubuntu 22.04.4 LTS x86_64 Browser + version: Microsoft Edge Version 124.0.2478.105 (Official build)...
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Zammad-scheduler can't get connection from the pool
Closing as a duplicate in favor of Scheduler fails with "ActiveRecord::ConnectionTimeoutError: could not obtain a connection from the pool within 5.000 seconds (waited 5.000 seconds); all pooled...
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Limit 14 pages in overviews
p.grisoli: Do you have any advice for solving this problem? It is a hardcoded limit that’s what NDA’s answer provided to you as an answer. You cannot overcome this as of now. Fix your overviews to...
View ArticleDifferent search results when changing the order of the keywords
I can’t really reproduce it. Which Elasticsearch versions are you guys using? Possibly searching directly on Elasticsearch without Zammad in between might produce the same behavior…?
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Duplicates tickets when integration mail in copy
Go to Channels → Email → Settings: Also, you might want to upgrade to the latest version.
View Article"">Scheduler fails with "ActiveRecord::ConnectionTimeoutError: could not obtain...
So I managed to workaround the issue, and verified what I posted before is the issue: database.yml is in the wrong place. It should be in /opt/zammad/config not only in /opt/zammad/config/database/ I...
View Article"">Scheduler fails with "ActiveRecord::ConnectionTimeoutError: could not obtain...
That shouldn’t be required at all because Zammads init container does touch that file etc. What’s different in your approach now?
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