Can it have something to do with this:
A ticket contains the text ‘white goblin games is a cool company, where a white creature works’.
If I then search for ‘white company’ (without the quotes, always without quotes), it matches because there is WHITE before COMPANY in this string.
If I searchs for ‘goblin white’ it matches as well: because there is the word WHITE after the word COMPANY as well.
But when the text is:
‘white goblin games is a cool company, where a creature works’
and I search for ‘white company’ it matches: there is COMPANY after WHITE.
But when I search for ‘company white’, there is no match because the word WHITE never appears after COMPANY in this example.
I haven’t been able to put a finger on it precisely, but could it be something like this? It’s not exactly this since sometimes what I just explained checks out, but with other queries it doesn’t.
Sorry for the many posts but I can’t seem to find the ‘edit’-button…