Images (insterted to tickets) not shown in Zammad (after upgrade to 6.3)

Hi @datenschuft ,

I prepared some advice for you, please check this:

github.com/zammad/zammad

Images (insterted to tickets) not shown in Zammad (after upgrade to 6.3)

opened 10:44AM - 23 Apr 24 UTC

closed 10:58AM - 23 Apr 24 UTC

rolfschmidt

bug verified migration / update

### Used Zammad Version 6.3 ### Environment - Installation method: [e.g…. source, package] - Operating system (if you're unsure: `cat /etc/os-release` ): [e.g. debian 10.4, ubuntu 20.04] - Database + version: [e.g. postgresql 9.3, mysql 5.7, mariadb 10.3] - Elasticsearch version: [e.g. 7.17] - Browser + version: [e.g. chrome 83, safari 14, firefox 105] ### Actual behaviour We upgraded our zammad installation from zammad 6.2 to 6.3. Everything worked well but images in Tickets (inserted via copy and paste) bevore Upgrade are not shown. The used image url in the ticket-web-view hast the syntax: cid:97584.b1b1650a-b337-4681-806f-df57e1348d15@server.fqdn New added images (inserted via copy and paste after upgrade) worked as expected. Is there a way to reenable these old image-references ? the command “sudo -u zammad zammad run rake zammad:searchindex:rebuild” did not solve the problem. I can revert the last update (restore snapshot before update) but the i will lose all tickts and changes of this day. Do you have any suggestions to solve this problem or to find more information about whats happened / where the problem is located. ### Expected behaviour Images are fine ### Steps to reproduce the behaviour https://community.zammad.org/t/images-insterted-to-tickets-not-shown-in-zammad-after-upgrade-to-6-3/14067 ### Support Ticket _No response_ ### I'm sure this is a bug and no feature request or a general question. yes

Let me know if it helps please.

Images (insterted to tickets) not shown in Zammad (after upgrade to 6.3)

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