Error during update from 6.2 to 6.3
I had a similar problem when I did the Debian server updates. (Zammad update 6.2 → 6.3) Afterwards Zammad did not start anymore, there was an error on the Zammad page. (“Something went wrong”) I was...
View ArticleError during update from 6.2 to 6.3
What’s the difference between those two instances apart the package? Have they seen develop at some point at any chance?
View ArticleSystem based on Zammad license
Hi, my company would like to create a ticket management system using Zammad under the hood and interacting with it through its API. Would like to distribute this software under commercial license. It...
View ArticleError during update from 6.2 to 6.3
On the faulty instance i have a self written package for providing sms support for a placetel account. The other difference is, that i did not stop the elasticsearch service during the upgrade on the...
View ArticleError during update from 6.2 to 6.3
The update zammad/unbekannt 6.3.0-1713769767.46bfcf12.jammy amd64 [aktualisierbar von: 6.3.0-1713527245.bf4df2a1.jammy] runs at the same error. On the working instance i cant remeber that there was a...
View ArticleProblem with postgresql
Infos: Used Zammad version: 6.3 Used Zammad installation type: (source, package, docker-compose, …): docker-compose Operating system: debian 12 Browser + version: Hello. I can’t run Zammand. There are...
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System based on Zammad license
Sorry but we can hardly provide legal advice for your business plan. Zammad has a LICENSE that you have to follow. Additionally to that, Zammad has a trademark policy that you have to follow:...
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System based on Zammad license
MrGeneration: Sorry but we can hardly provide legal advice for your business plan. Zammad has a LICENSE that you have to follow. Additionally to that, Zammad has a trademark policy that you have to...
View ArticleOne zammad tables question
Infos: Used Zammad version: 6.2.0 Used Zammad installation type: (source, package, docker-compose, …)package Operating system: ubuntu Browser + version: chrome 123.0.6312.106 I got some features that...
View ArticleWhat's the difference between community and business versions
What would be the limits for commercial use? My company would like to use Zammad as a subsystem and interact with it via API, could it be distributed commercially?
View ArticleWhat's the difference between community and business versions
Please stop bumping several threads to draw more attention. Stay in your thread with this question please. I am now locking this.
View ArticleError during update from 6.2 to 6.3
You can try to run rm -rf /opt/zammad/node_modules/ ONCE on your system. It should not be required all the time and only if the vite process fails. Rebuilding the assets is necessary.
View ArticleOne zammad tables question
Hi @AlecIsMe8319. I have no idea what you are talking about, sorry.
View ArticleHow to import data using docker
Can you connect to your container with docker-entrypoint.sh and try again $ docker exec zammad-docker-compose-zammad-railsserver-1 /docker-entrypoint.sh rails r ‘…your rails command here…’...
View ArticleProblem with postgresql
Hello, after many tries I figure it out by myself. It came out that I changed password in env file after first installation. So I had to down all containers, remove docker volumes for zammad and...
View ArticleMessages on different mail addresses are merged into one ticket
We’re facing similar problems since a couple of months. It rarely happens and i didn’t figure out how to force this behaviour, so we used to ignore it, but i seem to have found out how i can recreate...
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Messages on different mail addresses are merged into one ticket
Aintsmart: We’re facing similar problems since a couple of months. It rarely happens and i didn’t figure out how to force this behaviour, so we used to ignore it, but i seem to have found out how i...
View ArticleDocker and assets precompile problem with custom login page
Hello everyone I am just testing Zammad with Docker for a project. I would like to customize login screen and also change some CSS to adopt the colors of my desire. Everything works out of box except...
View ArticleError during update from 6.2 to 6.3
What to do afterwards? Running zammad run rails assets:precompile also fails, as vite is not available anymore. Doing a local re-install of vite does also not work: 1 verbose cli [...
View ArticleError during update from 6.2 to 6.3
It’s not clear what you did sorry I cannot follow that wild command picks.
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