Keycloak SAML Authentification Name Attribute
Hi @fbmr26. It’s fine to post in English only. Please check out our documentation.
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Intermittent Missing Emails in Zammad System
Whats your KEEP MESSAGES ON SERVER yes/no? It is very unlikely that mails will be lost. Either you have a problem with your mail server or the mails are lying here unprocessed: Admin → Monitoring...
View ArticleIntermittent Missing Emails in Zammad System
Its on yes. I am sorry, if I explained it wrong. But the mail is not lost, it is still on the server and we can see it with a Client app like thunderbird. But it is never being added to zammad. I will...
View ArticleIntermittent Missing Emails in Zammad System
If you have set your configuration to KEEP MESSAGES ON SERVER: yes then zammad will only fetch emails which are not set as SEEN, so maybe somebody read it first?
View ArticleZammad UI not loading after installation
I’ve just installed the latest version. when I go to landing page localhost:9200 I only get the nginx landing page instead of the zammad ui. question#2: Are there any available download of Zammad as a...
View ArticleIntegrations with OpenProject
Hi @Annelies, I think we might be working on similar things. We’re using Zammad for handling our tickets and thinking about using OpenProject for managing our projects. We want to make sure that tasks...
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Zammad is started, but no page is loaded
I have the same exact issue, had me doubting the installation guide. zammad-web/zammad-worker / zammad-websocket services are all active-running… any idea where I should look for the issue? Thanks
View ArticleZammad UI not loading after installation
Closing in favor of Zammad is started, but no page is loaded as you’ve decided to bump there too.
View ArticleAutomations are not running after Zammad upgrade from 6.1 on CentOS to 6.2 on...
zammad run rails c Loading production environment (Rails 7.0.8) [1] pry(main)> Scheduler.pluck(:last_run) => [Thu, 18 Jan 2024 10:32:51.944000000 UTC +00:00, Mon, 12 Feb 2024 17:54:16.397000000...
View ArticleLooking for Upgrade suggestions
Infos: Used Zammad version: 6.1.0 Alpha Used Zammad installation type: Deb package Operating system: Debian Buster Vanilla config, no packages or customization’s have been installed. *Using LDAP...
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Looking for Upgrade suggestions
Shameless self advertisement:Switching stable and develop versions for Zammad bazajgee: mariaDB 10.3.39 And while you’re at that…Convert MariaDB to PostgreSQL
View ArticleTicket Branding
Hello, I would like my agents to be able to type a general reply in a plain text format. Ideally, I would like this plain text format to be entered into a specific HTML template and then sent. For...
View ArticleZammad is started, but no page is loaded
Anyone else experiencing this issue after initial install? I’ve tried a different install guide, with basically the same instructions, and got the same result… nginx came up with the default...
View ArticleAutomations are not running after Zammad upgrade from 6.1 on CentOS to 6.2 on...
Hi @sven-ruess. Well, at least there are jobs that were handled, so it’s not completely broken. I still have no idea why your schedulers/triggers are not working. Maybe you could try to open them in...
View ArticleAutomations are not running after Zammad upgrade from 6.1 on CentOS to 6.2 on...
Hi @fliebe92, thank you for your response. That was my first idea. I have edited all automations and saved them. Nothing happend. I have edited them and added an additional execution. Nothing happend....
View ArticleRemove Channels with Command line
Hi All, Is it possible to delete the Channels on the server with the command line. we have a test server and its listening to the same email boxes as in the production one…wich is causing trouble so...
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