Couldn't access Zammad UI on localhost but works using Proxy URL
@elhananjair I guess you need to (re-)read this.
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How to edit the Sidebar
nice, thats exactly what i was looking for. thank you sir! now, is there an easy way, to get the actual state visible without much effort? i mean to get it turn blue/clicked when im on that specific...
View ArticleTriggers that affect other tickets from the same company
We have set mails for all devices, such as NAS, firewall status. If the devices briefly lose the Internet connection and are reconnected a few seconds later, as in the case of forced disconnection at...
View ArticleGet all tickets or all tickets in a specific time window
Looks right to me. I think the max is 1000. You will need to paginate with your requests. https://xxx.zammad.com/api/v1/tickets?page=1&per_page=1000...
View ArticleCouldn't access Zammad UI on localhost but works using Proxy URL
I haven’t read this one I think that’s why I was confused. Want to test locally first or use a different Proxy we don’t support? The main application (rails server) is listening on...
View ArticleUpdate ldap config on big ad makes zammad crash
Used Zammad version: 5.4.1-1683118476.2499951c.centos7 Operating system: CentOS Linux release 7.9.2009 (Core) I have a big ldap server with make configure it with the gui not possible. It just hangs...
View ArticleUpdate ldap config on big ad makes zammad crash
You’re using an outdated Zammad version. Upgrade it asap. Current is 6.2, centos7 no longer is supported since 6.2.
View ArticleUpdate ldap config on big ad makes zammad crash
OK will do, but issue remains after upgrade. Our ldap conains to much to configure with gui.
View ArticleUpdate ldap config on big ad makes zammad crash
The problem is your browser and Zammad version in combination. Just trust me. OK will do, but issue remains after upgrade How do you know without upgrading? Wow.
View ArticleNew person questions
yeah, thats what i was aware and afraid of. can i just move --fullscreen-background: url(‘’) to custom.css and be fine?
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Add secondary Organisation via Sceduler to multiple users
Title: Add secondary Organization via Scheduler to multiple users I would like to create a scheduler to add a secondary Organization to multiple user, since it is already possible to add the...
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Zammad - iDoit open 28 - API Integration
Hey guys, I try to get the integration to work, but the authentication is not working… The TTS integration worked fine! When I look into the Zammad requests I see something like this: ## Request...
View ArticleHow to delete certain tickets in one-go?
There is a quite simple way to delete tickets through the web interface rather than using the console. You need a macro and an automation task: First you create a Marco which adds a tag of your choice...
View ArticleZammad - user updates not saving
Hey there, Thanks for the reply! I see what you’re saying…there basically always has to be an empty permissions row…the permissions aren’t truly “added” until you click that green plus. Not the most...
View Article500 Error when trying to view Knowledge Base when signed in
Infos: Used Zammad version: 6.2 Used Zammad installation type: Package Operating system: Ubuntu 22.04 Browser + version: Chrome v120 Expected behavior: When a user is not signed in to Zammad, the...
View ArticleTicket templates questions
I dont know the full limit of the system yet,however, is there a way to have a category, say software or new hire and have more text fields pop up based on what you select? Would that be a workflow...
View ArticleHow to delete certain tickets in one-go?
@germeshausen This looks like a way better option indeed. Is using a macro safer than DB operation? I hadn’t had the need to delete a ticket yet, but I assume if one server ‘hosts’ millions of tickets...
View ArticleTrigger 'owner changed' not working when owner is changed by another trigger
@MrGeneration Is it better to create a Github issue for this to get picked up by the development team?
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