Getting error 503 after unexpected shut down
the database is maria db, i also rested her without success
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More detailed permissions for report profiles
Closing this Feature Request in favor for Reporting by Roles/Groups Feature requests Hi mates, In the actual 5.2 version, the report interface is (good, but) available without any filter, from all...
View ArticleUpgrade path Ubuntu 20.04 to 22.04 (Zammad 6.2)
Upgrade zammad up to latest on old host. Take backup. Install new host, install latest zammad, restore db from backup. New host can be using temp.ip address to run in parallel with old host. If...
View ArticleGetting error 503 after unexpected shut down
Hi @Feanor. You already answered it youself: zammad-web.service is no running correctly, otherwise you would see that there is the rails server listening at port 3000. You need to check out why the...
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Ticket custom object
You did not read the documentation entirely Maybe #{ticket.organization.custom_key} is working.
View ArticleGetting error 503 after unexpected shut down
Thank you for the answer @fliebe92. How can i do that systemctl status gives me positive answer helpdeskadmin@helpdeskadmin:~$ sudo systemctl status zammad-web ● zammad-web.service Loaded: loaded...
View ArticleGetting error 503 after unexpected shut down
systemctl stop zammad rm -rf /opt/zammad/contrib/tmp/pids/ systemctl start zammad Then look for port 3000 by running ss -tulpen. Might take a moment until the application boots up.
View ArticleGetting error 503 after unexpected shut down
Thank you for the answer @MrGeneration, i followed the instructions The result after good 20+ minutes: helpdeskadmin@helpdeskadmin:~$ ss -tulpen Netid State Recv-Q Send-Q Local Address:Port Peer...
View ArticleZammad - user updates not saving
I am experiencing the same problem with a similar system configuration. I installed via packages though. Also, worth might be mentioning: I have been able to save SOME permissions. I noticed that upon...
View ArticleInstalling zammad from a source
Thank you it works now, I had no idea about that I just edited the template, but I missed the spaces when I inserted the credential.
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Getting error 503 after unexpected shut down
Hallo again, I tried again today, sadly still no port 3000 Netid State Recv-Q Send-Q Local Address:Port Peer Address:Port Process udp UNCONN 0 0 127.0.0.53%lo:53 0.0.0.0:*...
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Ticket custom object
fliebe92: #{ticket.organization.custom_key} That works! Before it shows any data I need to give the field any input, like an space or something like that, is there way to workaround that?
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Getting error 503 after unexpected shut down
fliebe92: : zammad-web.service Yesterday i found a similar problem in the forum: " [Zammad-web-1.service not starting any more after VM had crashed [SOLVED]]" Sadly his solution does not work for me....
View ArticleGetting error 503 after unexpected shut down
I did some more digging. I wanted to try and kill the service with sudo kill and then start…being desperate at this moment so i typed: helpdeskadmin@helpdeskadmin:/var/log$ ps aux | grep...
View ArticleGetting error 503 after unexpected shut down
here are the config files of zamad web services, i see no issue there [Unit] StopWhenUnneeded=true Requires=zammad-web.service After=zammad-web.service [Service] Environment=APP_PROCESS_INDEX=1...
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Release on GitHub for each Zammad release?
Hi all, Just a question: Would it be possible for you to create a Release on GitHub for each release, in addition to the Git tag? Asking because it’s possible to be notified of Releases, which is...
View ArticleRelease on GitHub for each Zammad release?
I know that via Tags from zammad I can be notified of every Git tag via an Atom feed, but I only want to be notified of final releases, not alphas.
View ArticleIntegration of Mastodon into Zammad
+1 for this, having a Zammad integration would be a great tool for Mastodon admins (for support accounts, for example), or for companies/organisations with a presence on Mastodon who want to link into...
View ArticleRelease on GitHub for each Zammad release?
You can subscribe the Zammad newsletter, however, it comes monthly and thus does not always contain a release information.
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