Trigger for empty emails
and once i create this filter, I can send automated email replies to users who have sent empty emails with no content and subject?
View ArticleTrigger for empty emails
Mentioning again that I need this to work for emails that have both empty subject and body
View Article422: The change you wanted was rejected. Message from saml: invalid_ticket
When using Authentik sso I get the same error 422: The change you wanted was rejected. Message from saml: invalid_ticket I checked the production log and it just shows that the same error was sent I...
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Upgrade Zammad 6.2 to 6.3.1 failed pg_isready
MrGeneration: Are these postgresql servers from the default repositories of your distribution or a thirdparty one? Default repo. I didn’t add anything when installing Zammad. pgdg-redhat-all.repo...
View ArticleDocker Compose: Rails Console crashed by Start / Load - Can't load database...
Infos: Used Zammad version: 6.3.1 - lastest github released [ v12.0.0] [ 0b1a832 ] Used Zammad installation type: docker-compose via zammad github Operating system: Ubuntu 22.04.4 LTS + Docker version...
View ArticleDocker Compose: Rails Console crashed by Start / Load - Can't load database...
Make sure to connect correctly to the container. The documentation has you covered. https://docs.zammad.org/en/latest/install/docker-compose.html#step-4-start-zammad-using-dockerhub-images
View ArticleStuck on Loading... on iPad
Ok, for anyone else with this problem, bug in the version of iOS, updating to latest resolved it.
View ArticleTrigger for 2 days until pending date
Infos: Used Zammad version: 6.3.0-1715005031.90f23fd1.bookworm Used Zammad installation type: package Operating system: Debian 12 Browser + version: Chrome Expected behavior: Attempting to create a...
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POP3 issues with mailpit
Used Zammad version: 6.3.1-1717572987.fd8871d4.jammy Used Zammad installation type: package Operating system: Ubuntu 22.04 Browser + version: Firefox 126.0.1 (64-bit) Expected behavior: Be able to...
View ArticleTrigger for 2 days until pending date
Hello, if I am understanding correctly how Zammad works, a Trigger activates only when an action happens. Like in this case it would only trigger as (like at the moment) I set the pending date to 2...
View ArticleNo permission to view ticket unless permission set to FULL
Hi @skip. In my understanding, read permission is missing.
View ArticleNo permission to view ticket unless permission set to FULL
Hi @fliebe92 That is correct, read is missing. I am not sure how the permission system in Zammad works, I suppose that if the role has Change it can automatically Read, since that for changing content...
View ArticleNo permission to view ticket unless permission set to FULL
Alright, I did some testing. The even with Change the Read permission is required to be able to see tickets. Thank you again for your support, time and for pointing me in the right direction!
View ArticleNot authorized when creating a ticket within a group via JSON API
Hi @fluca1978. Is your token correct, meaning that ticket.agent was selected?
View ArticleGetting Error while resetting the password when Two factor Authentication is...
Hi @arjun.m2615058. Could you please update to the current version of Zammad and retest it? Thanks.
View ArticleGetting Error while resetting the password when Two factor Authentication is...
Hi @fliebe92 , From version 6.2.0 to V6.3.1 right?
View ArticleGetting Error while resetting the password when Two factor Authentication is...
6.3.1 is the current version, exactly.
View ArticleWrite Zammad Settings using the API not working
Hi @skip. Sorry, I was misunderstanding your post. To create new settings in a Zammad instance via API is not possible.
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