LDAP group role mappings are not saved
Hi @dominikklein, I just wanted to ask if there are any new findings. Regards, Christian
View ArticleCan't configure Trigger anymore
We had the same issue with the latest update. Quick fix was to provide full admin rights to the user. It does not work if only enabling triggers…
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Can't configure Trigger anymore
github.com/zammad/zammad Configuration Screen of Triggers do not pop up opened 07:08AM - 31 May 24 UTC olemanz bug admin area trigger needs verification verified permission calendar ### Used Zammad...
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An actual search UI
A search GUI would be excellent. And yes, of course, save for later. This is simple and well implemented in our DMS system. You can select from the available attributes via dropdown fields and expand...
View ArticleQuestion: number of objects, is there a limit?
Used Zammad version: 6.1 (Updated to 6.3.1 planned) Has anyone experience with large numbers of objects. We’re thinking about integrating some (or all) of our forms into zammad, so customers get a...
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Show the VIP crowns in the overview
What is your original issue/pain point you want to solve? Identifying VIP customers in the overviews without the need to have redundant information in the priority or additional ticket attributes....
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Question: number of objects, is there a limit?
DB_LBV: I’m wondering, if zammad will get problems with too many objects? Zammad itself not, but web browsers tend to hate too big HTML structures (which will be the case with tons of objects) so it...
View ArticleUnable to access localhosted zammad on windows system on same network
We should start focussing on what error message you’re seeing in the browser and what exactly you’re trying how. The provided information is super thin and feels very dodgy. If it’s an internal...
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Question: number of objects, is there a limit?
ok thanks so I’ll try adding forms on our testserver one by one and see when (if) I’ll run into problems
View ArticleUpgrade elasticsearch to 8: Rebuild not possible (wrong version)
Infos: Used Zammad version: 5.4.0-1680612797.66e35235.focal Used Zammad installation type: package Operating system: Ubuntu 20.04 Browser + version: MS Edge, Chrome Expected behavior: Upgrade from...
View ArticleSystem keeps disabling users
Infos: Used Zammad version: 6.3.1-1717494961.ae2be7a4.jammy Used Zammad installation type: (source, package, docker-compose, …) Package Operating system: Ubuntu 22.04 Browser + version: Expected...
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IMAP Account setup error
This is Zammad version 6.3.1-1717069273.466794ba.jammy Used Zammad installation type: package Operating system: Ubuntu 22.04 Browser + version: Firefox 126.0.1 (64-bit) Expected behavior: Test...
View ArticleUpgrade from 6.0 to 6.1
Sorry for the late response, unfortunetly same with the last version available on my vm. The logs: test-zammad:~# apt install zammad=6.3.1-1717494961.ae2be7a4.bullseye Lecture des listes de paquets......
View ArticleUpgrade from 6.0 to 6.1
Sorry I cannot encourage you to do that. Instead, I’m hoping that our devs can find a better solution to it.
View ArticleUpgrade from 6.0 to 6.1
Ok thank you very much. If you can’t found a fix (or don’t want to, it’s an old version), I would appreciate a hint on stuff to comment. Can I ask for an ETA ? I’m blocked with this old version until...
View ArticleAdvanced reference detection by References: header
You show 5 options in your screenshot. Options 4 and 5 are useful to help setting the customer in that scenario. Thanks for that hint. But none of the options 1-3 are solving the issue that 2 separate...
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E-Mails for Mentions in
Infos: Hi, when a person is mentioned in Zammad via @@, I would like to automatically send out an e-mail to said person. Unfortunately I can’t find a Trigger-point for mentions. Is there any way to...
View ArticleWrite Zammad Settings using the API not working
Used Zammad version: 6.3.1-1717069273.466794ba.jammy Used Zammad installation type: package Operating system: Ubuntu 22.04 Browser + version: Firefox 126.0.1 (64-bit) Expected behavior: Being able to...
View ArticleZammad 6.3 performance issues
Infos: Zammad Version: 6.3.1 Installation Type: Package Operating System: Ubuntu 22.04.4 LTS Browser + Version: Any browser (currently using Chrome, Version 125.0.6422.113) Expected Behavior: Fast...
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