Can' rebuild elasticsearch index
sorry, i’m not allowed to answer with urls how to mask an URL in a post, so that i can do a reply?
View ArticleJS Size of Zammad
Used Zammad version: Latest Used Zammad installation type: (source, package, docker-compose, …) Package Operating system: ubuntu server 22.04.04 lts + apache 2.4.59 Browser + version: Chrome 124 //...
View ArticleCan' rebuild elasticsearch index
You now have permission to. New users are not allowed because… spammer bots love to post URLs.
View ArticleJS Size of Zammad
Zammad is a h-u-g-e application with a lot of javascript. I doubt that there’s much room for improvement.
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Can' rebuild elasticsearch index
MrGeneration: run rails r "Setting.set('es_url', 'http://localhost:9200') ok done (i have to edit all URLs in this post, cause real ones are forbidden) in /etc/elasticsearch/elasticsearch.yml the ip...
View ArticleCan' rebuild elasticsearch index
You’re mixing topics. You show curls not a rebuild try. If you’re just run my command I provided, a rebuild should be possible if that’s what you want to do. I can’t follow sorry.
View ArticleJS Size of Zammad
All right, thank you very much! Just wanted to make sure, I see it the same way.
View ArticleDashboard - Waiting Time always 0
Infos: Used Zammad version: 6.3.0-1713427490.30572f2e.jammy Used Zammad installation type: package Operating system: Ubuntu 22.04.4 LTS Browser + version: Microsoft Edge Version 123.0.2420.97 Expected...
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Can' rebuild elasticsearch index
MrGeneration: run rails r "Setting.set('es_url', 'http://localhost:9200') Sorry, curl was used only for verifying next try: first (again) zammad run rails r “Setting.set(‘es_url’,...
View ArticleRestrict certain file types as attachments in user ticket creation
Hello everyone, Is it possible to restrict the upload of certain file extensions, such as .exe, .bat, .vb, during ticket creation in Zammad? If yes, how can we achieve this? If not, is there any way...
View ArticleZammad 4.1 update
Thanks a lot for the infos. The only needed info was that i can set the stable repo to stable-5.0 channel. If anyone else is in the same situation as me. The update path should look like this, as...
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Public Holiday duration 2 days
Hello, this was a known bug in Zammad 6.2: github.com/zammad/zammad Duplicates in calendar opened 04:39PM - 05 Mar 24 UTC closed 08:17AM - 22 Mar 24 UTC YetAnotherGerrit bug verified prioritised by...
View ArticleHow to import data using docker
Make sure to use the latest docker compose. There where many changes in the last 3-4 months. Also make sure to use a current Zammad version.
View ArticleZammad stops updating information
Check your delayed jobs. If they’re high, that’s your issue. The Zammad worker (scheduler) is responsible for this kind of stuff. If it doesn’t run or just partly then that’s the issue. This is...
View ArticleAvailability to choose ticket owner from users without full permisison for group
That’s behaving as exptected, see: https://admin-docs.zammad.org/en/latest/manage/groups/access-levels.html Also note that Ubuntu 18 is no longer supported by Zammad packages. To receive further...
View ArticleInstall ingest-attachment failed Elasticsearch
Consider using Elasticsearch 8 over Elasticsearch 7 with this fairly new distribution. Also make sure Rocky Linux 8.8 is actually supported by it. It’s not part of our supported distributions so...
View ArticleQuestion: KB, linked Tickets, Limits?
I don’t see a technical issue here personally. It’s mainly database relations that shouldn’t affect the UI too much. Didn’t dig the code but I bet it’s limitted what it’s showing at some point.
View ArticleBad performance and mail / scheduler failures
You’ll need to fiddle around to find a proper combination of performance tuning sets. That’s always a big complicated and fiddling. Session jobs concurrent definitely is not enough.
View ArticleCopy/Paste of files/attachments
The feature request section is here: Feature requests This is the place where your ideas and needs can get heard! Bring up your feature requests and discuss them with the community and with us. Please...
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