502 Bad Gateway on fresh installation
@MrGeneration any ideas on this? Is there any place too look for such issues?
View ArticleEmail Service Zammad 6.2.0-1, Office 365, Sending or receiving emails does...
I need help with this, I haven’t been able to get it to work
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Asterisk integration with zammad cti bridge issue
ErnestoNow: In step 5 the config.cfg file must be copied but it doesn’t say where… and so I try to copy in /etc/asterisk/ in step 8 it is asked to run the script ./asterisk-zammad-cti-bridge but from...
View ArticleError setting default ticket type on creation
sorry for the delayed answer when I run your command [3] pry(main)> Setting.count => 0
View ArticleWebhook not providing data as expected, error "no such method"
Is this security intended for the article body in general? Initially I also tried article.body and still achieved the same error. My intended task is to get the contents of the article and send it, is...
View ArticleError setting default ticket type on creation
Hi @fliebe92 I’m using Zammad since several years and I have a total of four Zammad instances. To debug this error I just executed the command on all instances, all with the same error. Either I’m...
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LDAP Attribute of User SMIME Cert
mnestor: We are having to write scripts to pull the certs from ldap and inject them through undocumented API calls Have you written a script for this? If so, would you make it available to others?...
View ArticleLDAP Attribute of User SMIME Cert
Please keep feature request clean of technical questions or assistance seeking. To help every ones overview. Thanks.
View ArticleZammad-web-1.service not load after Update
Used Zammad version: Used Zammad installation type: (source, package, docker-compose, …) Operating system: Server: Linux Debian 5.10.209-2 5.10.0-28-amd64 Local: MAC OS 14.4.1 Browser + version:...
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Zammad-web-1.service not load after Update
I solved the Issue with this: systemctl stop zammad mv /opt/zammad/tmp/cache/bootsnap /opt/zammad/tmp/cache/bootsnap_old systemctl restart zammad Have a nice Day
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First Response time automatically entered when agent creates ticket
Bump this thread again
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First Response time automatically entered when agent creates ticket
Thomasvanhoof: When an agent of one group wants to create a ticket the first response time gets filled in automatically. Why not? The ticket the agent usually creates is a phone ticket. Thus Zammad...
View ArticleError setting default ticket type on creation
thank you for the hint, unfortunately nothing changed docker compose exec -it zammad-railsserver /bin/bash zammad@14d4ba7f643e:~$ bin/rails c -e production I, [2024-03-27T14:27:25.987658 #14482] INFO...
View ArticleError setting default ticket type on creation
What happens when you check the config/database.yml in the zammad-railsserver container?
View ArticleTrigger closed ticket, prevent thank you
Well then a postmaster filter might be the better option (if the trigger has “no reason” to actually run). I don’t see why your trigger should for the state in that case, because it’s a follow up and...
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Error setting default ticket type on creation
github.com/zammad/zammad-docker-compose Comment by MrGeneration - Fix passing of database credentials to containers. zammad:master ← zammad:fix-container-env My versions are ``` Docker version 24.0.5,...
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Why zammad backup, save opt/zammad/var?
Sorry I don’t understand why you don’t understand why you would want to backup potentially broken emails in case of e.g. storage failures as mentioned: This is going to be obsolete with the upcoming...
View ArticleZammad railsserver performance
HTTP/503 is rendered by your proxy server. The log file of that proxy server will tell you why it threw the error and that’s the part that will help you to find the issue you actually have. That being...
View ArticleError setting default ticket type on creation
It is documented, see here (hint down below).
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