502 Bad Gateway on fresh installation
@YetAnotherGerrit Rocky Linux resembles CentOS almost no difference between them except CentOS is not supported anymore. I have tried installing from source on Fedora and I didn’t succeed it is so...
View ArticleSMTP settings per env-variable?
thanks. We use GitHub - zammad/zammad-docker-compose: Zammad Docker images for docker-compose … I still haven’t found the logs in there … maybe you have a pointer? Just looking at docker-compose logs ?
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SMTP settings per env-variable?
sgw: at a customer we had it several times that Zammad “loses” the correct mail password for the IMAP/SMTP account Zammad definitely does not “loose” passwords on it’s own. Either the password changes...
View ArticleOffice 365 setup
Was just poking around in Zammad and saw the office 365 where you could link your account. I linked my account and then Zammad started sending out ticket inquiry’s to users in my domain really fast....
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Office 365 setup
It is correct behavior. Our documentation even warns you about this: https://admin-docs.zammad.org/en/latest/channels/microsoft365/accounts/account-setup.html
View ArticleTicket Overviews not automatically refreshing
@fliebe92 Any ideas on what I can start looking at? The Nginx config, Application Load Balancer, inbound/outbound ports allowed to the EC2, AWS certificate manager, etc… I’ve been unable to find good...
View ArticleSome pictures not rendering in the ticket
I misunderstood, I thought it meant that there would be an extra button to display it for those kind of email structers. Sorry
View ArticleZammad sends many GET requests to keycloak
Looks like the issue has been resolved for me.
View ArticleZammand and Microsoft 365
Used Zammad version: 6.2.0-81 (also tested with 6.2.0-80 and 6.2.0-75) Used Zammad installation type: docker-compose Browser + version: Firefox 124 and Edge122 We are using Zammad with Microsoft 365...
View ArticleSMTP settings per env-variable?
I would assume that also. That’s why I asked for the path of the relevant logs, thanks.
View ArticleTicket Overviews not automatically refreshing
Nginx config might be interesting + a good starting point.
View ArticleSMTP settings per env-variable?
docker compose logs sounds good to me, but I have no clue what you expect to be able to read there.
View ArticleZammand and Microsoft 365
Hi, /opt/zammad/logs/production.log contains only two lines: I, [2024-03-22T09:15:36.037535#4235-6780] INFO – : Using Zammad’s file store as Rails cache store. I,...
View ArticleZammand and Microsoft 365
It works again. I could configure all our M365 accounts !?! I don’t know what happened. Thank you.
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Autoremove agents from subscribed tickets
Hi MrGeneration, i did it We are now on 6.2 It was a hard piece of work. I think the online documentation is not uptodate.
View ArticleAutoremove agents from subscribed tickets
Hi @YetAnotherGerrit , it was a question from my line manager. And I agree. If someone adds me to subscribe (please excuse my bad English) to a ticket by using the @@ I have to unsubscribe all tickets...
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Autoremove agents from subscribed tickets
StephanBuerger: It was a hard piece of work. I think the online documentation is not uptodate. It is up to date. Not sure what you missed…? But without feedback that’s generally hard to tell.
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