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Several tags in the new ticket
Ah, wait, how did you manage to put spaces in there this is the issue.
View ArticleSeveral tags in the new ticket
The frontend should send the tags as comma-separated list, without any spaces.
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Several tags in the new ticket
there’s no space in the tags themselves, but we select them using space. Then the whole menu appears with all (almost) tags to choose from. But there are no spaces in the tags themselves
View ArticleSeveral tags in the new ticket
I cannot select tags by using space at all. Could you please try to create another ticket and try using arrow keys + enter or the mouse?
View ArticleSeveral tags in the new ticket
Tried selecting without space, same thing, out of 3 tags only one was set. I tried selecting with both mouse and buttons.
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Several tags in the new ticket
If you add tags in an already created ticket, they are added normally
View ArticleSeveral tags in the new ticket
temporarily added the agent to the allowed “tag” access rights and created a ticket, everything created as it should, maybe the log will help , [2024-03-01T19:07:01.540267#721-15766000] INFO -- :...
View ArticleRetrieving data for Grafana from elasticSearch
Is it possible to get data on the amount of time spent by each agent? I would like to add not only top agents but also top time spent per day per agent.
View ArticleCustom CSS foes
I don’t see anything wrong with your CSS. The only difference is I named my file own.css. If you stop Zammad it also stops web…reverse for when you start Zammad. My suggestion would be to look at the...
View ArticleCTI API integration with 3CX
A working 3cx integration would be very cool. Because there are so much people using 3cx.
View ArticleCTI API integration with 3CX
Feel free to open a feature request unless there’s one already.
View ArticleRetrieving data for Grafana from elasticSearch
I’ve connected the PoistgreSQL base to grafana and made a query, but I can’t figure out how to map “public.ticket_time_accountings.time_unit” to “public.ticket_time_accounting_types.name”. SELECT...
View ArticleTrigger - create note in Object
Hi @fliebe92 Is it like this? #{ current_user.firstname} #{ current_user.lastname} or only #{ current_user} Edit: i tried these, but nothing works for me. #{current_user} #{current_user.firstname}...
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Custom CSS foes
Thanks @Sal! I figured it out! First the permissions on the custom.css file were wrong, then I verified also the public/assets directory and found that all *.css files had the wrong permission. This...
View ArticleMessages on different mail addresses are merged into one ticket
I apologize for the confusion, by “resending” i mean forwarding an email to another recipient.
View ArticleAdd Markdown support to all Zammad content and knowledge base improvements
Is there any news on this?
View ArticleSmime signing for system notifications
What is your original issue/pain point you want to solve? It is possible to modify the system notifications described in the documentation but it is not possible to sign these outgoing emails with...
View ArticleTrigger - create note in Object
Hi @Metzi. Not sure if this will help in all situations, please experiment with #{ticket.updated_by.fullname}.
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