Let zammad find and import public gpg/pgp keys from keyserver
Some clients e-mail us with a signed or even encrypted e-mail with their private key. In order to verify or decrypt the message, their public key is needed by zammad. Most e-mail clients with pgp...
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I am assuming that this has been solved with the subscription functionality in Zammad. Due to OPs missing feedback, this is unclear though.
View ArticleLet zammad find and import public gpg/pgp keys from keyserver
This indirectly might have a very close coverage to Automatically import S/MIME certificates I did not merge these, as publicserver import != import of public key from mail.
View ArticleEmails that could not be processed:
The first question is answered, I need to run zammad run rake zammad:email_parser:failed_email:reprocess_all But still can’t find why it fails and on retry it is correctly processed.
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Update 6.0.0 -> 6.1.0 issues errors: Immediate fix required or can it...
Thanks @fliebe92 … and how can this be fixed?
View ArticleUpdate 6.0.0 -> 6.1.0 issues errors: Immediate fix required or can it...
…can it be fixed at all?
View ArticleUpdate 6.0.0 -> 6.1.0 issues errors: Immediate fix required or can it...
Well, your database is not correct I would say, no idea why. When you already commented one index in the aforementioned file, why not comment the other one as well and give it a try? But just to...
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Update 6.0.0 -> 6.1.0 issues errors: Immediate fix required or can it...
I understand that, but of course I’d rather understand (or know), what the problem is and fix it properly. Sooner or later, hacks will “fall on your feet”. I wonder if a complete reinstallation and...
View ArticleSend HTML from Zammad Triggered Email
I understand there is an HTML Sanitation feature. We simply want to send a small piece of code from Zammad when a ticket is closed to allow the user to Rate our IT Department. Is there no way to...
View ArticleHTTP headers for webhooks
Infos: Used Zammad version: 6.3.1-1722948970.e504ff79.jammy Used Zammad installation type: package Operating system: N/A Browser + version: N/A Not sure if it belongs here (maybe a feature request?),...
View ArticleLet zammad find and import public gpg/pgp keys from keyserver
I guess the right way to do this is to show the user which public keys have been found on which servers and then to allow the user to accept the key to be used (perhaps test first) and added to the...
View ArticleEmails that could not be processed:
how should I interpret this? E, [2024-08-09T00:25:44.657840#1886307-10761020] ERROR -- : Can't process email. Run the following command to get the message for issue report at...
View ArticleTrigger to make changes on Customer
Is it also possible to use the triggers for changes to the customer data? I have added “Smartphone manufacturer”, “Model” and “Operating system version” to the fields in the customer data to collect...
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SMTP account works, IMAP does not, verify emails not sent
To clarify per my original query: the outbound email works correctly when adding the outbound email, the verify test works correctly (to verify-external…) Adding the inbound email does NOT work...
View ArticleAdd delay to dark mode toggle keyboard shortcut (accessibility)
What is your original issue/pain point you want to solve? The current way the keyboard shortcut for toggling dark mode with the ‘d’ key is potentially hazardous, as when the key is held down, the...
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Emails that could not be processed:
hvwees: zammad run rails r "puts FailedEmail.find(34).data" Did you execute this?
View ArticleUpdate 6.0.0 -> 6.1.0 issues errors: Immediate fix required or can it...
I guess it’s worth a try, as far as the restore does NOT restore the database structure. Not sure though.
View ArticleSend HTML from Zammad Triggered Email
Hi @DeMac. Please post the HTML code here, I would like to check it.
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