LDAP group role mappings are not saved
@MrGeneration I am not bumping this thread, I just noted some new information that could help to solve the issue. Also I just asked about the other possibilities to get a working product.
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LDAP group role mappings are not saved
This information is correct. @cgarling okay. Please consider the edit function instead of this next time. It’s hopefully available to you.
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Avoiding Confusion with Duplicate "Type" Fields When Creating Triggers in Zammad
When creating a new trigger, there are two fields labeled “Type” to choose from. The first “Type” refers to the “Ticket Type” and offers options such as “Incident,” “Problem,” and “Change Request.”...
View ArticleZammad ignores ###html_email_css_font### +direction settings
Hi @YosefAdPro. The mentioned issue is fixed and after packages are done with building, feel free to update your Zammad instance.
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Problem with ticket groups
Infos: Used Zammad version: 6.3.1 Used Zammad installation type: source Operating system: 11 Browser + version: Chrome 126.0.6478.127 Expected behavior: All groups that are active for the customer...
View ArticleProblem with ticket groups
thanks and is there an option to add a new field that will automatically read the computer name from the domain and address?
View ArticleRunning zammad in docker behind caddy in docker
Hi @tonven, Did you set the following env variables as well? ZAMMAD_HTTP_TYPE="https" ZAMMAD_FQDN="..."
View ArticleRunning zammad in docker behind caddy in docker
maybe you should share your config and nginx profile for that ; last week we deploy zammad by docker-compose. first time we also met the CSRF when configrate the fqdn and set http_type ; we check for...
View ArticleEduMFA integration in Zammad
It would be good if Zammad introduced eduMFA as a multi-factor authentication.
View ArticleProblem with ticket groups
Sorry, I explained badly needs to create new fields in ticket such as IP address, computer name etc. And is it possible to fill this automatically? So that the user does not have to enter them manually
View ArticleZammad with docker met mobole lost connect
I change the nginx for reverse proxy ，like this : location / { proxy_pass http://localhost:8080; # 修改为你的后端服务地址 proxy_set_header Host $host; proxy_set_header X-Real-IP $remote_addr; proxy_set_header...
View ArticleEduMFA integration in Zammad
This sounds like a very narrow use case. The project was born in March 2024. Not sure if this will really serve a broad number of Zammad users.
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Win a Stylish Mug Featuring Upcoming Zammad Keyboard Shortcuts! ☕
Hello Zammandians, Get ready for our upcoming Zammad keyboard shortcuts! With the release Zammad 6.4, we will introduce a set of new shortcuts to ensure consistent functionality across all browsers...
View ArticleAllow multiple customers to be assigned to a ticket
This feature would be very good to have indeed! Besides the obvious sharing of issues between multiple customers this should enable us to create an approval workflow on the customer side. If I am not...
View ArticleAllow multiple customers to be assigned to a ticket
This feature request is more about n ticket owners and does not reflect a review process / functionality. We shouldn’t mix these topics.
View Articleuser's status changes to inactive, the status becomes active again
This happens during LDAP synchronization
View Articleuser's status changes to inactive, the status becomes active again
You’ll have to exclude e.g. inactive LDAP users with the user filter. With this you won’t have to set an user to inactive in Zammad at all - it will happen with the sync.
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