Channel.create Syntax changed?
Use each SMTP server with the user name once. Why would you not?
View ArticleNew to Zammand Pls, guide how to change default to email for agent create new...
Infos: Used Zammad version: 6.3.1-1719208095.8ca3e48a.jammy Used Zammad installation type: Ubuntu installation Operating system: Ubuntu 22.04.4 LTS Browser + version: any Expected behavior: Change...
View ArticleNew to Zammand Pls, guide how to change default to email for agent create new...
Please see this page: https://docs.zammad.org/en/latest/admin/console.html Also you may want to consider using the official documentation not third parties.
View ArticleNew to Zammand Pls, guide how to change default to email for agent create new...
Many thanks for the suggestion. But i have no experience on ruby or rails. So, based on root prompt should I enter the below command? zammad run rails r ‘p Setting.set(‘ui_ticket_create_default_type’,...
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Zendesk Migration Incomplete
Hi! Did you start the migration from the WebUI? I had the same issue importing around 56k tickets from OTRS. My suggestion is to set up the nginx server timeouts accordingly tune zammad workers and...
View ArticleOrganization Objects Side By Side
Via GUI? None, as already mentioned. You can play around with it by checking the code and using the Rails Console and related commands.
View ArticleHow to add task in taskbar
Without any code it’s hard to guess. Maybe the meta data is wrong or App.TaskManager.touch(@taskKey) is missing? Here is a simple example of the profile page: http://127.0.0.1:3000/#example/profile/2...
View ArticleSend email in trigger to an email distibution list
Infos: Used Zammad version: 6.3.0-1714134387.c71d9374.focal Used Zammad installation type: source or package (i do not know this) Operating system: Ubuntu Browser + version: all I would like to email...
View ArticleHow to add task in taskbar
class App.AssetOverview extends App.Controller @requiredPermission: ['ticket.agent', 'admin.user'] constructor: (params) -> super App.Asset.full(@asset_id, @render) meta: => meta = url: @url()...
View ArticleHow to add task in taskbar
sorry, I’m on my phone and I accidentally replied without comment, where should I define this taskmanager?App.TaskManager.touch(@taskKey)
View ArticleHow to add task in taskbar
I also noticed when I was trying to fix this error that when the user writes App.User.all() to the console in the constructor, it is always full, as if it had been loaded somewhere before, which I...
View ArticleHow to add task in taskbar
Please slow down a bit. Bumping the same thread with 3 consecutive answers to yourself can be very noisy to others.
View ArticleHow to add task in taskbar
How does your models/assets.coffee look like? Does it have an icon? Do you see the ajax request working? Is the content rendered?
View ArticleSend email in trigger to an email distibution list
What have you tried to make this work so far…?
View ArticleSend email in trigger to an email distibution list
First, I created a role to use to send emails to multiple people. But I can’t select a role in the trigger. The easiest thing would be if it was possible to specify an email address as the recipient....
View ArticleHow to add task in taskbar
class App.Asset extends App.Model @configure 'Asset','form_id', 'name', 'serial_number', 'organization', 'user', 'invoices_id', 'attachments_id', 'asset_model', 'seller_model', 'purchase_date',...
View ArticleZendesk Migration Incomplete
@skip I have been using the Console method, which is why my production.log is so barren. What do you mean by “set up the nginx server timeouts accordingly,” and what parameters for the workers and...
View ArticleSSO with Shibboleth not working
Thank @MrGeneration , shame on me, I was using the wrong endpoint. However, I still have problems, maybe your or someone else can help me. I’ve protected /auth/saml, and in fact if I point my browser...
View ArticleHow to add task in taskbar
I have found a solution to the problem. I was missing App.TaskManager.touch(@taskKey) as you wrote thanks a lot for your help My code as if someone was ever looking for answers class App.AssetOverview...
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