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How can I update Ruby to 3.2.4?
Infos: Used Zammad version: 6.3.1 Used Zammad installation type: package Operating system: Debian 12 Browser + version: Chrome 125 I have the following message in the monitoring of Zammad: emails that...
View ArticleI lost the unprocessable_mail folder during an update
Infos: Used Zammad version: 6.3.1 Used Zammad installation type: package Operating system: debian 11 Expected behavior: I’m looking for unprocessable emails Actual behavior: I have 69...
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I lost the unprocessable_mail folder during an update
Please start reading release notes. You will then understand. You should do this every time you’re upgrading your version. See: zammad.com News, Updates, Releases | Zammad New features | Fixed...
View ArticleI lost the unprocessable_mail folder during an update
That’s what I did. and migration of the oversize_mail folder worked
View ArticleI lost the unprocessable_mail folder during an update
You clearly did not read the 6.3 release notes.
View ArticleI lost the unprocessable_mail folder during an update
Yes, I did notice that the path to the files had changed. As I said in my post, I can’t find the unprocessable_mail folder in the /opt/zammad/var/spool folder.
View ArticleI lost the unprocessable_mail folder during an update
I found this ticket: Unprocessable mail folder missing - #2 by 7qubit As the person, the command rake zammad:email_parser:failed_email:export_all does not work, I read the doc that you send him but ,e...
View ArticleHow can I update Ruby to 3.2.4?
With help of ChatGPT I updated with rvm to Ruby 3.2.4, but now I got the following error: root@zammad:/opt/zammad# rake zammad:email_parser:failed_email:export_all Could not find mysql2-0.5.6,...
View ArticleHow can I update Ruby to 3.2.4?
You should run the commands fitting to your system. A package installation requires you to use zammad run ... as mentioned in the documentation. So e.g. zammad run rake...
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I lost the unprocessable_mail folder during an update
Ours: I can’t find the unprocessable_mail folder in the /opt/zammad/var/spool folder. That was the change of 6.2 and is no longer valid with 6.3. Ours: As the person, the command rake...
View ArticleI lost the unprocessable_mail folder during an update
I tried it with and without safe mode
View ArticleI lost the unprocessable_mail folder during an update
Rake commands are not rails commands and thus are not to be executed in a rails console. And you should never ever use safe mode “casually”. It’s a last resort switch. You’re using it wrong.
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I lost the unprocessable_mail folder during an update
OK, ok, because the command in the doc is in the console section that starts with the rails console. i’m going to find out how to do this for the rake command
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I lost the unprocessable_mail folder during an update
the solution is : the unprocessable folder no longer exists since version 6.3. you therefore need to generate the emails in the database with the command: zammad run rails rake...
View ArticleI lost the unprocessable_mail folder during an update
Do you know if there’s a way to see why an email isn’t being processed? Are there logs for each email?
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How can I update Ruby to 3.2.4?
MrGeneration: zammad run rake zammad:email_parser:failed_email:export_all Thank you very much. That was my solution.
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