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Adjust the description text of two options
Hello, This problem has been solved, please find the Issue here: github.com/zammad/zammad Wording of knowledge base permissions confusing opened 02:05PM - 30 Nov 23 UTC closed 11:10AM - 20 Mar 24 UTC...
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Looking for developer
That is “ui_ticket_zoom_sidebar_article_attachments”, no? I like it very much
View ArticleDetermine remote_IP automatically in the ticket
Infos: Used Zammad version: 6.3 (latest) Used Zammad installation type: package Operating system: Ubuntu Browser + version: Firefox (latest) Expected behavior: Agents, e.g. at the helpdesk, often need...
View ArticlePerformance Issue with Non-German Language Translations
Issue Information Zammad Version: 5.2.1 Installation Type: source, Browser + Version: Chrome Version 124.0.6367.119 Expected Behavior Zammad should maintain optimal performance levels without...
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Performance Issue with Non-German Language Translations
ahaa4895: 5.2.1 Zammad 5.2 is years old. It’s terribly outdated and no longer supported. Upgrade to Zammad 6.3 asap as you’re prune to security issues. Make sure to read the release notes up front for...
View ArticlePerformance Issue with Non-German Language Translations
My apologies that was a typo, the zammad version is 6.3 (Zammad Version 6.3.0-1714376259.fc028a09.bookworm), not 5.2.
View ArticleHide data-type="phone-out" from Create dialogue
Infos: Used Zammad version: Zammad Version 6.3.0-1714376259.fc028a09.bookworm Used Zammad installation type: (source, package, docker-compose, …) docker-compose Operating system: Ubuntu 22.04 LTS...
View ArticleEmpty PDF attachment
Used Zammad version: 6.2.0 Expected behavior: When a new ticket is created, the pdf file attached is fine. Actual behavior: Some of pdf file are empty in zammad, but fine in the mailbox. The pdf from...
View ArticleSupport for choosing between text/plain and HTML emails
Hello @sebix We do accept pull requests, and it will be considered for merging if it meets our quality standards. Our requirements are high as this is a core-functionality. Typically, only our core...
View ArticleImplement native Zammad CMDB
Title: Zammad CMDB Zammad currently has no CMDB, this is becoming a common feature with other service management platforms, as it allows issues to be tracked against certain assets This helps in...
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I want to work on "Multiple domains for organizations" - thoughts about the...
I’m here because I’m currently dealing with this issue (multiple domains for one organisation… thanks Vodafone). Appreciate the effort.
View ArticleAdding an Agent with limited rights
Infos: Used Zammad version: 7.3 Used Zammad installation type: packages Operating system: Debian 12 Browser + version: Firefox I am looking to add an new agent to my zammad as i am booking an phone...
View ArticleShort description for time accounting entries
it their any news about this development?
View ArticleShort description for time accounting entries
We generally do not provide any ETAs or promises.
View ArticleElasticsearch error when attempting to rebuild index after first install
Following the instructions to install latest version of Zammad, running into a problem with Elasticsearch. I’ve installed, and verified that elasticsearch is running, but getting an error when trying...
View ArticleMy experience with Zammad
Hello, First of all, my respect for the system. I’ve already tested a few and I have to admit that Zammad is right up there with me. The intuitive, simple setup and configuration are very good. What I...
View ArticleFilter not working correctly, assigned to wrong operator
Additional information: this happens multiple times every day. Some Tickets are routed properly, some not. No pattern discernible.
View ArticleMy experience with Zammad
Zammad will never leave “development” stage. Let’s be real, there will always be new things you’ll want to have. Otherwise if we’d stop people would say “the project is dead”. Development of things...
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Elasticsearch error when attempting to rebuild index after first install
tlarrea: Unable to process GET request to elasticsearch URL 'https://localhost:9200'. Check the response and payload for detailed information: tlarrea: "number" : "7.17.21", You provided both relevant...
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