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More granular access rights in Knowledge Base
Zammad 5.1 introduced granular permissions for knowledge base categories. See zammad.com New Release: Zammad 5.1 Zammad 5.1 | Updated version of the open-source helpdesk | Includes Knowledge Base...
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Knowledge base - tags
Tags for Knowledge base answers was introduced with Zammad 5.0 See zammad.com Major Release: Zammad 5.0 Core Workflows: Design individual screens and masks | Messagebird integration | Inclusive...
View ArticlePlease i get this when try to log in on a new zammad with imported database...
please i get this when try to log in on a new zammad with imported database CSRF token verification failed!
View ArticlePlease i get this when try to log in on a new zammad with imported database...
The use function might have helped you possibly. The latest posts with the same topic where: CSRF token verification failed! // already did proxy_set_header X-Forwarded-Proto and replace $scheme by...
View ArticleEmail Notification zammad fail end of file reached
same issue, tried different ports and same thing.
View ArticleEmail Notification zammad fail end of file reached
were you able to solve it? I’m using zoho too.
View ArticlePower BI - Zammad
Due to feedback, the missing template and a non english thread, I will be closing this as not going to implement. Edit: Actually I just used translate and see that this is a technical question so I’m...
View ArticleLooking for developer
Hello, need a developer or assistance for a small modification of zoom-ticket view. I need a simple “Download” function/button for the attachments of an ticket. I have no trust level to post a...
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External nginx proxy manager
Infos: Used Zammad version: 6.2.0 Used Zammad installation type: package Operating system: ubuntu Browser + version: firefox newest Hi, does anyone got running zammad behind a external nginx proxy...
View ArticleDifferent search results when changing the order of the keywords
Used Zammad version: 6.3 Used Zammad installation type: package Operating system: debian 12 Browser + version: Expected behavior: The order in of the keywords in the search field should not matter the...
View ArticleI'm unable to add user
i’m unable to add new user after i migrated the old backup data from a different server. the organization is there but if i’m creatiing user too it does not pop up *
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External nginx proxy manager
okay i got: ZAMMAD_BIND_IP default is 127.0.0.1, we need to change it to 0.0.0.0 with command: zammad config:set ZAMMAD_BIND_IP=0.0.0.0 service zammad restart...
View ArticleError ID xyz due to email issue
Ah, thanks MrGeneration! I now see what I did wrong. When I first setup the email, I was planning on using my ‘noreply@daveheart.net’ only to decide later to change it to ‘helpdesk,’ but I never did...
View ArticleReply all for all mails with someone in CC
Hello, not really. On exaomple: An agent A sends to helpdesk because he need permissions / support from soneone in Helpdesk and add his supervisor in CC. Then there is no reply all function. If an...
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CSRF token verification failed! // already did proxy_set_header...
MrGeneration: That is not correct at all. Caching of the login page which is there several days until you login may be a situation this occurs too (that’s solvable by a simple reload and working as...
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CSRF token verification failed! // already did proxy_set_header...
7qubit: This is not a problem of the application, but the login mask of the WebGUI that consists of JS could go through these errors, e.g. perform a tab/page reload for users. We already have the...
View ArticleExternal nginx proxy manager
Please note that this is a potentially unsafe operation of a ruby application. Make sure only your proxy server can communicate to Zammads applications ports directly.
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External nginx proxy manager
oh okay yes i understand… mhhhh so my way is not a good idea do you have a better idea?
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External nginx proxy manager
q16marvin: mhhhh so my way is not a good idea Make sure only your proxy server can communicate to Zammads applications ports directly. Firewalling might be a solution.
View ArticleExternal nginx proxy manager
yes of course, mhhh i will think about it… but im the only one who tries to use zammad behind a proxy (not on the same server)?
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