Infos:
- Used Zammad version: 6.3.1
- Used Zammad installation type: source
- Operating system: Ubuntu 22.04
- Browser + version: Chrome
Expected behavior:
- Incoming emails formatted as font-type Arial
Actual behavior:
- Incoming emails are still formatted as font-type Times New Roman
Steps to reproduce the behavior:
Hello zammad professionals,
Unfortunately, emails sent from zammad arrive as a serif font (Times New Roman), although Setting.get(‘html_email_css_font’) => “font-family:Arial, sans-serif; font-size: 12px”. If we look into the source code of Outlook 2016, body {font-family:Arial, sans-serif; font-size: 12px;} is displayed here.
Is there another place where we need to adjust the font? We would like to use Arial as the default font.
Thank you very much,
Andreas