Thanks, the by_ticket export has the information, but I think I’ll stick to curl + bash before I dig into VBA Image may be NSFW.
Clik here to view.
I got the curl command to work now, maybe it’s of use for someone else too:
Get all tickets that have a time_unit AND belong to a specific Organization AND have been updated within a specific date range:
curl -H “Authorization: Token token=XXXX” “https://support.YourDomain.com/api/v1/tickets/search?query={time_unit:*+AND+organization.name:LucasTestOrg+AND+updated_at:\[2024-07-01+TO+2024-07-31\]}” | jq
