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Inquiry Regarding Ticket Filtering Using Zammad API

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Hello @fliebe92,

Thank you for directing me to the advanced search documentation. While I have already reviewed the information provided, I’m still encountering difficulty in properly structuring the query to filter tickets based on specific states.

In the documentation here [Preformatted text](http://docs.zammad.org/en/latest/api/ticket/index.html), it’s outlined that I can initiate a GET request for a Ticket Search Query using the endpoint “/api/v1/tickets/search?query={search string}”. However, I’m struggling to decipher how to construct the search string effectively.

For instance, I’m aiming to filter tickets with a state_id of 4 and an updated_at date greater than or equal to ‘01.02.2024’. Unfortunately, I haven’t been able to determine the correct syntax or structure for such a search string.

Could you please provide further guidance or examples on how to properly format the search string to achieve the desired filtering?

Thank you for your assistance.


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