Using WhatsApp Business API On Twilio - Working
@Bzaid94 In the end the SMS-Channel is currently not designed to be used with WhatsApp. For sure it’s working with this Workaround in some way, but only in the context of how the SMS-Channel works.
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Can you let me know for path of production log I could find it
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https://i.imgur.com/KDvrzB1.png Here u can see user has been created but on other side it gives error
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I am trying to find production log but there isnt any file regarding that in var folder https://i.imgur.com/DT3jUlW.png
View ArticlePredefined-Webhook and custom payload Webhook not working
You can check on docker version in 6.2.0-1, It my production version. thanks
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This is Error in Production log https://i.imgur.com/RTNgQyk.png
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It’s written in the log file. Your setup is not fully correct, you’ve configured sendmail but it seems to be not usable at all. This is the issue.
View ArticlePredefined-Webhook and custom payload Webhook not working
Sorry, ok I’ll keep It on Github.
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Where I need need to setup sendmail option
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Redirect of mails does not work as expected
Thank you awedor for your fast reply. sadly that option “Sender based on Reply-To header” under settings → channels → email has no effect in my case (i don’t know why cause it seems to fit). I...
View ArticleBranding / Corporate Identity in Helpdesk
Hi there, I’m compeltely new to Zammad. Right now I’m testing and evaluating it as a helpdesk for the company I’m working for. We are hosting Zammad on prem. I haven’t really found anything on how to...
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Installing sendmail is not part of the Zammad documentation, as it is part of your email setup. To install sendmail you’re required to install an MTA like postfix. The easier way is to setup a SMTP...
View ArticleBranding / Corporate Identity in Helpdesk
Hi @felix_mail. For a first impression, please, see here.
View ArticleIntegrate with GPT
beautifulsoup4==4.12.2 openai==0.27.6 pandas==1.5.3 python-dotenv==1.0.0 zammad_py==2.0.1 presidio_analyzer==2.2.32 presidio_anonymizer==2.2.32 langchain==0.0.167 tiktoken==0.4.0 chromadb==0.3.22...
View ArticleZammad sends many GET requests to keycloak
Infos: Used Zammad version: 6.2.0 Used Zammad installation type: source Operating system: Ubuntu Focal Browser + version: N/A Expected behavior: Zammad sends only required requests to Keycloak Actual...
View ArticleBranding / Corporate Identity in Helpdesk
Hi flieber92, thank you very much for your quick response and the link! I really appreciate it! But I was looking for examples of somone who has customized the teheming of the customer-facing helpdesk...
View Article6.2 update - rake tasks 'NoMethodError' method_missing 'connection_config'
Infos: Used Zammad version: 6.2.0-1702643304.b95ce619.bullseye Used Zammad installation type: package Operating system: Debian 11 Browser + version: Chrome 120 Expected behavior: no errors during...
View ArticleCreate Ticket with API
Hello, I could use some guidance on how to create tickets using the API. I’m looking to add a form to my app that can generate a ticket by using a user email address. My current system works fine by...
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