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Microsoft 365 Login - Account already used for another user
activeagent: 3.6.1 Before anything else, please upgrade Zammad first. You’re terribly outdated and prune to several security issues. We are at Zammad 6.3.1 right now.
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Link Template in External Data Source object
Infos: Used Zammad version: 6.3.1 Used Zammad installation type: docker-compose Operating system: Ubuntu 20.04 Browser + version: Chrome - latest I’m using a customer “external data source” field for...
View ArticleMicrosoft 365 Login - Account already used for another user
Sorry, I got the numbers wrong. It´s 6.3.1 as you mentioned.
View ArticleMicrosoft 365 Login - Account already used for another user
I found the solution. The option “Acc account with first login” wasn´t enabled.
View ArticleSupport for User Metadata in Zammad Live Chat
Title: Feature Request: Support for User Metadata in Zammad Live Chat Original Issue/Pain Point: Our support team needs immediate access to user details like email, name, and subscription type during...
View ArticleAuthentik SAML Login doesn't work | Err 422 invalid ticket
How you did create your certificates? (IDP-Cert - where I do get this?) Greetings
View ArticleImport LDAP stalls after some time
This is still an issue even with the latest version of Zammad. I am not sure why this happens but it is intermittent as to the failure and it getting hung. I am enabling logging as defined in this...
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Change the file storage location via console
I am a bit confused. The code repository is a collection of files related to Zammad, the helpdesk software, which is why it includes “Zammad” in its name. This is similar to how a repository might be...
View ArticleChange the file storage location via console
Because you pushed my nose onto yours and I am friendly letting you know it may be an issue. Now let’s stop the discussion here as you don’t seem to understand at all and I don’t care enough to safe...
View ArticleChange the file storage location via console
Alright, to bad there is no clarification in this thread and thank you for trying to save my butt.
View ArticleCan't connect WhatsApp
I have stored the payment information. Do you mean that the app has to have the same name as the stored number?
View ArticleChange the file storage location via console
@MrGeneration quite frankly I don’t understand the problem in here. The @skip repository meets, according to me, points 1,2,3 of the foundation trademark policy. If this is not the case, I suggest to...
View ArticleLDAP deactivated: why?
Uhm, I’ve destroyed and recreated the LDAP source from scratch, but now the progress bar in the UI is not moving at all, and in the logs I found a lot of entries as follows: I,...
View ArticleLDAP deactivated: why?
Argh! After a while, I realized that the above log entries were generated by the UI in order to update the progress bar, and have nothing to do with the real LDAP activity. However, I’m not able to...
View ArticleLDAP deactivated: why?
When the import is not started at all, please, check your background worker.
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Set Notification to in Ticket System only
Hey Zammad-Community. We do not want any admin/agent to receive an e-mail notification for every news ticket. For this purpose, I have deactivated the notification in the settings in “also notify via...
View ArticleSet Notification to in Ticket System only
The notification settings are agent specific settings. If you adjust these without applying it as default to all existing agents, these settings will only count towards newly created agents.
View ArticleSet Notification to in Ticket System only
Oh ok that means, all Admins will get every notification?
View ArticleSet Notification to in Ticket System only
I do not understand your question. I’d like to suggest that you have a look on our documentation to understand these settings better.
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