Infos:
- Used Zammad version: 6.2.0-1706605597.530c7efe.bookworm
- Used Zammad installation type: package
- Operating system: Debian Bookworm
- Browser + version: Mozilla Firefox 122.0.1 (64-Bit)
Expected behavior:
*Tickets that are closed should only be able to be viewed and not edited. No user should be able to configure closed tickets.
Actual behavior:
- Each user has the ability to add notes, modify the state of the ticket, or modify any aspect of the closed ticket.
Is there a possibility that a closed ticket stays closed?