Hi, thanks in advance. I have updated Zammad to the latest version (6.2) before requesting assistance.
About a month ago the value of the “Group selection for ticket creation” box in the forms channel settings page has changed to the first group in my group list.
The forms channel settings page has no “Save” button, so all I can do is insert the correct value in the box and… nothing else. The value does not get saved: tickets opened through the form will still report the wrong group and as soon as I get back to the forms channel settings page I will still find the wrong value in the box.
This box is not part of the designer, so it is not possible for me to solve the issue by manually editing the source code provided.
How can I actually save the value I’ve inserted in the box?
I’m feeling dumb
Thanks again!
Francesco