Zammad 6.2, package, Ubuntu.
I created new priority with command:
Ticket::Priority.create(name: ‘4 critical’, default_create: false, note: nil, active: true, updated_by_id: 1, created_by_id: 1, created_at: Time.now, updated_at: Time.now)
How can i delete it? And How to change name of Normal priority to Medium.
Thanks.