Quantcast
Viewing all articles
Browse latest Browse all 6761

422: The change you wanted was rejected. Message from saml: invalid_ticket

Infos:

  • Used Zammad version: version 5.0.x
  • Used Zammad installation type: package
  • Operating system: Ubuntu 18.04.6 LTS
  • Browser + version: Chrome

Expected behavior:

  • Able to login to Zammad after using SAML authentication.

Actual behavior:

  • Callback URL return Error 500 after authenticating with Azure AD using SAML.

Steps to reproduce the behavior:

  • Configure Enterprise app on Azure AD by uploading zammad metadata file and configure required claim attributes

  • Configure the SAML setting on Zammad

Hi guys,
I managed to get the M365 login option working but need to get the SAML option integrated with Azure AD as well. I’ve hit a roadblock in terms of this. May I check if my configurations are correct? What could be the cause of the error 500?

I will try to post some pictures of the configuration below.

Thanks!


Viewing all articles
Browse latest Browse all 6761

Trending Articles