- Used Zammad version: 6.2.0
- Used Zammad installation type: docker-compose
- Operating system: linux mint
- Browser + version: Chrome
Expected behavior:
- Send the customer an email
Actual behavior:
*trigger not activated
email does not get sent.
Steps to reproduce the behavior:
Create a trigger with CONDITIONS FOR AFFECTED OBJECTS = Tag - contains all
EXECUTE CHANGES ON OBJECTS = Email - Customer
Good Day ,
Im trying to create a trigger that sends a customer an email once their ticket has a tag added to it.
Below is what i did.
Thank you