Infos:
- Used Zammad version: 6.2.0
- Used Zammad installation type: docker compose
- Operating system: Debian 12
- Browser + version: 127.0.6533.120
Expected behavior:
Can attach files on zammad tickets
Actual behavior:
currently I can’t attach files by any way, with form and inside of zammad cant attach files now. I don’t know if something was changed in the zammad configuration, but before I could attach the files to the ticket.
Steps to reproduce the behavior:
every time I try to attach a file I get this error and it won’t let me attach [crit] 18#18: *1161 open() “/var/lib/nginx/body/0000000005” failed (13: Permission denied), client: 172.21. 0.1, server: _, request: “POST /api/v1/attachments HTTP/1.0”, host: “xxxxxxxx”, referrer: “xxxxxxxx” if attachments can be created tickets normally, with attachments it does not allow the ticket to be created. Any idea?